Note fondée sur 1 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,0 sur 5
1,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de Big Lake, Alaska

Cleanliness poor, needs renovation, accommodations mis represented, great location

Publié le 23 oct. 2023 sur HomeAway
When we arrived at 120 Tide it was obvious it had not been cleaned. The sheets on some of the beds were slept in, there were old washed towels in the washer, there was no toilet paper, soap , or any supplies in the bathrooms to get started with, and tons of left over food in the fridge. Not a good beginning to our stay. The management company and cleaning company worked with us and gave us a free cleaning to compensate, but it didn’t set a good tone for the beginning of our stay. The property advertises four bedrooms, but beware. One of the bedrooms is a an attic remodel that is accessed by aluminum fold up stairs. Any adult over twenty who would need to come down those stairs in the middle of the night to go to the bathroom would take their life in their hands. Consider it a three bedroom unit unless you have young children who love going up and down stairs for fun and living in an attic that is open to the living area below. The unit is in a great location and right across the street from the beach, but there is lots of action every day and night from beach goers. Lots of good people watching.
Commentaires de Gestion de l’hôtel
12 nov. 2023 par VrboOwner, Gestion de l’hôtel
We deeply apologize for this oversight. We've successfully managed thousands of reservations in hundreds of properties, but every so often something occurs beyond our control. In this case, the owner's adult children visited the home without following protocol - so their stay was not on the cleaner's or the inspector's schedules. As far as the attic loft and access, it's explained clearly on our site (along with photos). We agree it is only for the young and/or agile (but many young guests absolutely love it).