Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très agréable séjour
Publié le 7 sept. 2019 sur HomeAwayTrès bon accueil, maison impeccable confortable et agréable, le cadre est aussi magnifique
par un voyageur
Unterkunft hat Potenzial
Publié le 16 oct. 2020 sur HomeAwayDie Unterkunft am Schloss hat eigentlich viele Potenzial, von dem aber einiges ungenutzt bleibt. Das Personal war aber sehr freundlich und auch das Schloss selbst und die Anlage des Schlosses sind sehr schön.
par un voyageur
Great location
Publié le 17 nov. 2019 sur HomeAwayThe location and history is wonderful. The grounds are wonderful. The restaurant is handy and the property is well appointed. The water pressure is very poor and we had an box elder infestation, we actually left a day early without a refund. The staff was helpful and pleasant. The laundry facility is basic with one machine and one setting, and you have to schedule use.
Commentaires de Gestion de l’hôtel
6 nov. 2020 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback! We are sorry about the issues you had during your stay. We will make sure to improve our service to avoid similar issues in the future.
par un voyageur de Where do you live?
Montespertoli
Publié le 18 oct. 2019 sur HomeAway3 couples stayed in one of the villas which was very nice. We had 3 bedrooms and 3 baths but the main problem was the showers. The showers barely dribbled and each day, right in the middle of the shower, the water stopped completely. We brought it the staffs attention and were told nothing could be done about it. The view was beautiful and the restaurant was convenient with good food.
par un voyageur
Stay in Tuscany
Publié le 11 juill. 2019 sur HomeAwayThe place was an awesome old castle in the middle of Tuscany which had awesome views and a wonderful feel. With that, this is definitely an old castle and with that comes some challenges including an acceptance of insects in your property, very poor WiFi and poor laundry facilities. We would also note that there is a lack of traditional US accommodations in a hotel which would include sufficient amounts of toilet paper and body wash. I would note that the hotel restaurant was fantastic, and that the staff in the restaurant and castle were charming and always willing to help. All-in-all, this was a nice place for our family of five to stay during our trip through Italy.
