Ratings based on 258 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 29, 2024 on Expedia
Muy estándar, sin más que destaque más que la ubicación cerca del shopping. desayuno pobre y caro si fueras a pagar por el.
Comment from Hotel Management
Aug. 28, 2024 by ilana, Hotel Management
Estimado Sr. Danilo,Muchas gracias por su comentario. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad.Reciba un cordial saludo,Ilana Gateno Gerente Gral.
by A traveller
Posted May 3, 2024 on Hotels
Comment from Hotel Management
May 6, 2024 by ilana, Hotel Management
Prezado Sr. Marcelo,Muito obrigada por seus comentários e pela confiança em escolher o Mercure Montevideo Punta Carretas para sua hospedagem na cidade. Ficamos muito felizes que tenha gostado do hotel e do nosso ambiente, trabalhamos diariamente para tornar a experiência de nossos hóspedes excelente. Esperamos vê-lo em sua próxima visita.Atenciosamente, Ilana Gateno Gerente Gral.
by A traveller
Posted Nov. 24, 2022 on Hotels
Comment from Hotel Management
Dec. 13, 2022 by ilana, Hotel Management
Muchas gracias por completar la encuesta, nos alegra que haya disfrutado de su visita; los esperamos pronto. Saludos, Ilana Gateño Gerente Gral.
by A traveller
Posted Nov. 22, 2022 on Hotels
Comment from Hotel Management
Dec. 13, 2022 by ilana, Hotel Management
Muchas gracias por completar la encuesta, nos alegra que haya disfrutado de su visita; los esperamos pronto. Saludos, Ilana Gateño Gerente Gral.
by A traveller
Disappointed!!
Posted Nov. 21, 2022 on HotelsIt is very far from a 4 star rating for the hotel.
There is no gym at all even though it says there is.
The rooms are very small!
The service is very disrespectful.
The carpet was so wet...from the AC.
Comment from Hotel Management
Dec. 13, 2022 by ilana, Hotel Management
Dear guest, thanks a lot for taking your precious time to share your experience. Mercure Montevideo, Punta Carretas offers 3 different categories of rooms, but they differ in size and view.Please let us know when you will be back at Mercure Montevideo and we will surprise you!We apologize for the inconvenience with the air conditioner, we hope we didn't cause any significant inconvenience.We are hoping to host you soon.Many thanks and regards, Ilana Gateño General Mgr.
by A traveller
Good Stay
Posted Apr. 30, 2022 on HotelsIt's a very good hotel. The room was quite small but the bed was very comfortable and everything was clean, with an excellent daily service. The staff are amazing, friendly, polite, helpful. Good location right opposite the Rambla.
Comment from Hotel Management
May 3, 2022 by ilana, Hotel Management
Dear Sir., thanks a lot for your comments.
We are glad you enjoy your stay with us.
We will extend your compliments to the Hotel Staff; they will glad to hear from you.
At Mercure Montevideo we work to achieve an excellent service and a great guest experience.
The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation.
Hope to see you soon at Mercure Punta Carretas.
Best regards, Ilana Gateno General Mgr.
by A traveller from Maple
Posted Jan. 28, 2022 on Expedia
Great staff, good breakfast included,
Comment from Hotel Management
Feb. 1, 2022 by ilana, Hotel Management
Dear Mr. Oscar, Thank you very much for taking the time to write about your experience with us at MERCURE PUNTA CARRETAS Hotel.
It's a delight to hear how much you enjoyed our accommodations and service.
We hope to welcome you back again soon.
Kind regards, Staff & Management
MERCURE Punta Carretas - Montevideo
by A traveller from Maple
Posted Jan. 16, 2022 on Expedia
Good hotel for the money, clean ,good staff
Comment from Hotel Management
Jan. 18, 2022 by ilana, Hotel Management
Dear Mr. Oscar, Thank you very much for taking the time to write about your experience with us at MERCURE PUNTA CARRETAS Hotel.
It's a delight to hear how much you enjoyed our accommodations and service.
We hope to welcome you back again soon.
Kind regards,
Staff & Management MERCURE Punta Carretas - Montevideo
by A traveller
Fantastic view of the Atlantic sea
Posted Feb. 6, 2020 on HotelsFantastic view, helpful staff, excellent location
Comment from Hotel Management
Feb. 21, 2020 by IEGA, Hotel Management
Dear Mr. SANKAR, thanks a lot for your comments.
We are glad you enjoy your stay with us.
We will extend your compliments to the Hotel Staff; they will glad to hear from you.
At Mercure Montevideo we work to achieve an excellent service and a great guest experience.
We appreciate your suggestion about the water, please be advice the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee.
The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation.
Hope to see you soon at Mercure Punta Carretas.
Best regards, Ilana Gateno General Mgr.
by A traveller from Miami, FL
Posted Nov. 12, 2019 on Expedia
Well located, cozy, friendly staff. Near Punta Carretas mall. Easy access to Rambla for walking and running. Not far from the beach.
Comment from Hotel Management
Nov. 21, 2019 by IEGA, Hotel Management
Dear GUESTS, thanks a lot for your comments.
We are glad you enjoy your stay with us.
We will extend your compliments to the Hotel Staff; they will glad to hear from you.
At Mercure Montevideo we work to achieve an excellent service and a great guest experience.
The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation.
Hope to see you soon at Mercure Punta Carretas.
Best regards, Ilana Gateno General Mgr.
