Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,0 Service et personnel
2,5 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Anniston
Publié le 30 juill. 2024 sur Expedia
It was nasty and has bugs the beds were terrible and some of the stuff it said on the site was not true please update the site...
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Heather,We are sorry to hear about your experience. Please know that our hotel conducts regular pest control and follows strict cleaning protocols to ensure a clean and comfortable environment for all guests. Your feedback is important to us, and we will review our website to ensure all information is accurate. This may have been an isolated incident, and we appreciate your understanding as we strive to maintain our high standards.Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Hotels
No thrills No frills just the basics. Good location.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Marilyn,Thank you for your feedback. We're glad you appreciated our good location. We strive to provide a no-frills, basic experience. We've noted your concerns and will work on improvements to enhance your stay.Sincerely, Taylor McCrayGeneral Manager
par un voyageur
Not ready for guests
Publié le 24 juill. 2024 sur HotelsThis is written while remembering that the hotel was very inexpensive. The pictures are wildly generous, interior and exterior, hit with some kind of brightness filter. This is a depressed-looking roadside motel right in downtown Montgomery. Very convenient, but sketchy neighborhood. The room they gave me, though, should not have been used. In the bathroom, lots of exposed expanded-foam on the walls, incomplete work in the shower (unscrewed drain caps, dangling finish on the shower head), and most comically, a round toilet seat for an elongated oval toilet. The lighting in the room was very weak, and I had to move furniture around to find places where I was able to read. Most significantly for a modern traveler, though, was a lack of outlets. There was only one counter-level outlet, at the bathroom sink, and it didn't work. I had to unplug the refrigerator for one outlet, and stretch my CPAP plug across the room for another. The bed was comfy, armchairs were really old, the AC was fine. Mostly, though, this room shouldn't have been rented to anyone in this state. I did stay three nights, so I didn't feel unsafe or gross. But they never cleaned the room, the trash or the towels. It was very inexpensive, which made bothering to switch seem like too much hastle, but I wouldn't select it again. I hope it gets better.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear John,Thank you for your detailed feedback. We appreciate your honesty and the constructive comments about your stay. We're sorry to hear that the room did not meet your expectations and that there were maintenance issues and a lack of outlets. Your comments about the bathroom condition, lighting, and housekeeping will be addressed with our team to ensure improvements are made. We are committed to providing a better experience for our guests and we will use your feedback to guide our efforts. Thank you for staying with us and sharing your experience.Sincerely, Hotel Manager
par un voyageur
Publié le 20 juin 2024 sur Expedia
Very nice people and clean room
Commentaires de Gestion de l’hôtel
25 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Adam,Thank you for your feedback and positive comments about our team and rooms! We're glad to hear that you found our staff very nice and the rooms clean during your stay. Your satisfaction is important to us, and we appreciate your input. We look forward to hosting you again in the future!Sincerely, Hotel Manager