Note fondée sur 877 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Columbia
Publié le 28 juill. 2024 sur Expedia
It was lovely!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Latonya, It was a pleasure to read your fantastic review of the Hilton Garden Inn Montgomery East. We strive to provide our guests with an exceptional stay, and your compliments encourage us all. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit the city.Sincerely,Francine MoletteGeneral Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Great hotel with helpful staff.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Leslie, Your kind comments and excellent rating are greatly appreciated by all of us here at Hilton Garden Inn Montgomery East. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your feedback with our team. It was our pleasure to host your visit, and we hope to provide you with another great stay soon.Sincerely,Francine MoletteGeneral Manager
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Hall, We appreciate you leaving your kind rating for Hilton Garden Inn Montgomery East. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Francine MoletteGeneral Manager
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Sang Won, We are happy you chose Hilton Garden Inn Montgomery East for your recent accommodation. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Sincerely,Francine MoletteGeneral Manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par General Manager, Gestion de l’hôtel
Dear Samantha,Thank you so much for your outstanding rating. We are glad that everything went well during your stay. Thank you for choosing Hilton Garden Inn Montgomery East, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Francine MoletteGeneral Manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Staff was excellent. Especially the breakfast crew. Had trouble with the locks for 2 of our 3 rooms.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Samantha, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We're grateful for your feedback about our breakfast staff's polite service. We have also noted your comments regarding the door locks, and we will share this with our housekeeping team. It was our pleasure to host your visit at Hilton Garden Inn Montgomery East, and we look forward to seeing you soon.Sincerely,Francine MoletteGeneral Manager
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Mark, Thank you for your outstanding rating. We are glad that we exceeded your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Montgomery East.Sincerely,Francine Molette,General Manager
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Property was clean and well maintained. My only disappointment was that I paid for breakfast on the app and breakfast was not included in the stay. They stated that they do not offer breakfast vouchers as part of their packages.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Chris, Thank you for sharing your experience with us. We're pleased to hear that you found our property clean and well-maintained. We apologize for any confusion regarding breakfast arrangements. We strive to provide transparent information about our offerings, and we regret if there was any misunderstanding. Your feedback is valuable to us as we continuously work to enhance our guest experience. We hope to welcome you back for another visit and to provide a seamless stay that exceeds your expectations.Sincerely,Francine MoletteGeneral Manager
par un voyageur
Publié le 30 juin 2024 sur Expedia
I was very disappointed with cleanliness of the room, hair and dirt from previous occupants on floor. One of the beds in the room had ripped sheets, it looked awful and did not make me feel like a welcomed guest to get sheets in literal tatters.
Overall it was convenient to the places we wanted to visit and eat at.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Amanda, We sincerely apologize for not meeting your expectations during your recent stay at our hotel and regret the inconvenience you experienced, especially regarding your concerns about the cleanliness of your room, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. On the positive side, we are glad our location was convenient for your needs. We continually strive to deliver service that goes above and beyond, and we hope you will consider a return visit so we can provide you with the exceptional stay you deserve.Sincerely,Francine MoletteGeneral Manager
par un voyageur
Publié le 29 juin 2024 sur Expedia
The location was very convenient and stay went above and beyond.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Tange, Thank you for posting such kind comments about our hotel, especially our excellent location and service. Our staff makes every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Hilton Garden Inn Montgomery East. We hope to welcome you again soon.Sincerely,Francine MoletteGeneral Manager
