Note fondée sur 566 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pour une seule nuit
Publié le 21 oct. 2023 sur HotelsAccueil horrible ! Nous avons dû téléphoner et attendre 20 minutes avant d’avoir notre chambre.
Chambre de motel standard. Impossible de comprendre comment fonctionne la douche. Pas de cafetière. Pas de petit déjeuner. Très bruyant.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Jack, Gestion de l’hôtel
Hi Vincent, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The room was not clean. The comforter had stains all over it. The cable went out several times during the evening. The bathroom was dirty. The sink was dirty. You could hear every word that the person next to you was saying. Had I not brought earplugs I would not have got a minute of sleep. Very good price but as usual, you get what you pay for .
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Dilen , Gestion de l’hôtel
Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues and noise disturbance you experienced during your stay. This doesn’t reflect our standards we strive to maintain, and we will be addressing these concerns with our housekeeping and maintenance teams immediately. Your comfort is our top priority, and we appreciate you bringing this to our attention so we can make improvements. We hope you will consider giving us another chance in the future to provide you with a better experience.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Team 6, Gestion de l’hôtel
Thank you so much for the stellar 10/10 review! We’re over the moon that you had such a fantastic stay with us. It’s feedback like yours that motivates us to keep doing what we do best.Your satisfaction is our top priority, and knowing that we hit the mark for you means a lot.We hope to see you again soon for another great stay!
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Team 6, Gestion de l’hôtel
Thanks for your review. We’re really sorry to hear that your stay didn’t go as planned. We always aim to make our guests feel at home, and it sounds like we missed the mark this time.We’d love to hear more about what went wrong so we can make things right. If you have a moment, please reach out to us. Your insights will help us improve and ensure a better experience for future guests.We appreciate your feedback and hope we get another chance to welcome you back.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Team 6, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. We take all comments seriously and are committed to improving our services.We’d appreciate the opportunity to understand more about your experience. If you could provide us with additional details, we’d like to address the specific issues you encountered. Our goal is to ensure that every guest has a pleasant stay, and your input is invaluable in helping us achieve that.We hope you’ll consider giving us another chance in the future. If you do decide to stay with us again, please reach out directly so we can make sure your next visit is a more positive experience.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Team 6, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic stay with us and that everything met your expectations. Our team works hard to ensure our guests have a comfortable and enjoyable experience, so your feedback truly means a lot to us. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Team 6, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re glad to hear that you had some positive experiences during your stay, but we’re sorry to learn that we didn’t fully meet your expectations.We take all feedback seriously and are committed to improving our services. Could you please provide us with more details about the areas where we fell short? Your insights will help us make the necessary improvements and ensure a better experience for future guests.We hope you’ll consider staying with us again so we can have the opportunity to provide you with a more enjoyable stay.Thank you once again for review
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Team 6, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at our motel. We appreciate your honest review and are sorry to hear that your experience did not fully meet your expectations.We strive to provide a comfortable and enjoyable stay for all our guests, and I regret that we fell short in this instance. Your comments are invaluable, and we will use them to address the areas that need improvement.If you have specific suggestions on how we can enhance our services, we would be grateful to hear them.Thank you again for your feedback. We hope you will consider staying with us again in the future so we can have the opportunity to provide you with a more positive experience.
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Team 6, Gestion de l’hôtel
Thank you for your review. I’m sorry to see that your stay didn’t meet your expectations. We strive for a positive experience for all our guests and would like to understand more about your concerns. So we can address any issues and improve our service.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Team 6, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience at our motel. Your kind words and feedback mean a lot to us and serve as a great motivation for our team. We look forward to welcoming you back on your next visit!
