Note fondée sur 433 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2019 par Linda, Gestion de l’hôtel
We appreciate you for taking time to write a review about your stay with us. Thank you for choosing Motel 6 Montgomery Airport for your hotel needs in Montgomery.
par un voyageur
Smoke smell filled the hotel
Publié le 25 mars 2024 sur HotelsThe Hotel has potential yet the Hotel wreaks of smoke smog smell. The pungent smell is in the curtains, in the sheets, in the pillows. The pillow cases were dirty with brown stains everywhere. The comforter on the beds had cigarette burns in them. I wiped down and sanitized everything and on my wipes, it was brown. The doors and sink has stains in them. No breakfast only coffee but being honest I wouldn’t eat a thing that were to be cooked here. They allow the guest to smoke undoubtedly on every floor yet they say their third floor is for smoking. The smoke smell is so loud it makes you want to vomit and also Mary Jane is floating throughout the entire hotel. You can smell it everywhere in there. I know they need guests yet the smoke filled air is horrible. The housekeepers though are super sweet and welcoming and helpful. Be Mindful. Motel 6 this is a poor representation for you :(
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi TravelerThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 24 mars 2024 sur Expedia
The property is run down. Linens on the bed were stained. Towels were stained and had a horrible smell. Water pressure in the shower and the sink was horrible. Took 20 minutes to rinse my hair completely. Hallways smelled like cigarettes, and weed. For two people in the room they had one pillow.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 23 mars 2024 sur Expedia
Kindness of the staff was refreshing.
NO COFFEE POT the room; common use coffee machine was located in lobby.
NOT ENOUGH TOWELS for two(2) adults in the DOUBLE BED room 116
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
par un voyageur
Publié le 12 mars 2024 sur Hotels
New inventory of bath towels, face cloths, and hand towels needed
Commentaires de Gestion de l’hôtel
18 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Carlos, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6
par un voyageur
Never Again.
Publié le 8 mars 2024 sur HotelsThe receptionist was unfriendly. The elevator was full of smoke. The room had no shampoo and conditioner. When we called the front desk, no answer. The towels were stained. The walls were paper thin, and the neighbors were extremely loud. We asked to be moved to a new room, but when she found out we had “touched” things in the room, she said they were full. I guess she called the neighbors because then they were just angry and loud and had relations as loud as possible as punishment for the call. I had my child with me, so it was traumatic. The whole reason we chose this hotel was for the free breakfast (we clicked that as our only filter on hotels.com), and when we went down, after being woken up many times in the night, the guy was shocked that we thought there was one. We could not check out fast enough. Never. Again.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Motel 6 team, Gestion de l’hôtel
Please accept our sincerest apologies that your experience was less than satisfactory. We strive to continuously improve guest experience and your feedback will help us.Thank you for bring it to our attention
par un voyageur
Publié le 7 mars 2024 sur Expedia
To much noise and no respect
Commentaires de Gestion de l’hôtel
8 mars 2024 par Motel 6 team, Gestion de l’hôtel
Please accept our sincerest apologies that your experience was less than satisfactory. We strive to continuously improve guest experience and your feedback will help us.Thank you for bring it to our attention
par un voyageur
Publié le 3 mars 2024 sur Expedia
You get what you pay for. Not particularly quiet or clean. Adequate for a very short stop.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Motel 6 team, Gestion de l’hôtel
Hi KarenWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par m, Gestion de l’hôtel
Please accept our sincerest apologies that your experience was less than satisfactory. We strive to continuously improve guest experience and your feedback will help us.Thank you for bring it to our attention
