Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Expedia
The area was nice, the room was small but cute. However, the floors clearly had not been cleaned in a long time because they caused our feet to turn black from dirt, and the floor was also very sticky. If you are going to charge $25 if a guest doesn't take out the trash because it is time consuming for the room cleaners (I'm guessing), then you would at least expect the floors to be clean. Other than that, the room was clean. The water in the shower was freezing cold (not exciting). Also, before you book the property, it says that there is free parking on site. It was not until after I had already paid for the room did I receive a message saying that there was very limited parking, and we would have to park "right up the hill" in a grassy lot. It was not right up the hill. It was about an 8 minute walk up a steep hill from the room to the parking lot. My mom has recently had back surgery, and this would have been a great thing to know about before we had already paid for the room. You should definitely state this before guests have already paid the nonrefundable price.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Very clean, parking is limited, might have to walk 1/4 mile from parking
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Alexanders Landing, Gestion de l’hôtel
Yes, the parking lot is limited and with the set up that is down there that is what we have to work with. We are trying to figure out other ways to get parking closer to our hotel. Sorry for any inconvenience that it may have caused you. Other than that I'm glad you enjoyed your stay. Hope to see you again as our guest. Thank you!
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Alexanders Landing, Gestion de l’hôtel
Glad to see you were one of our guests. I hope you enjoy the remainder of your summer.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Literally right across from the roller coaster!!! Great place to stay. Kids loved the pool, too!
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Alexanders Landing, Gestion de l’hôtel
I'm glad to hear you had a great stay. Thank you for your feedback. I hope you enjoy the remainer of your summer.
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Alexanders Landing, Gestion de l’hôtel
Thank you for your great response. I hope you enjoy the remainer of your summer.
par un voyageur
Publié le 25 juin 2024 sur Hotels
The location and setting was great. Only complaint was we were in room 7 and room 6 was an adjoining room. We could hear EVERYTHING and even kinda peak through the door and I assume they could hear us?? I wear earplugs to sleep so not that bad. The location and view were AMAZING! If o get the chance to come back I would still take 7 despite room 6
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Alexanders Landing, Gestion de l’hôtel
Glad you had a great stay. Thank you for your feedback. Enjoy the rest of your summer.
par un voyageur
Publié le 7 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Alexanders Landing, Gestion de l’hôtel
Thank you for coming and visiting us. Glad to see you had a great time while you were here with us. We hope to see you again soon. Have a wonderful day.
par un voyageur
Publié le 25 nov. 2023 sur Expedia
I love this stay. I stayed last summer, and would honestly say, of all the traveling I do, Alexander's Landing is a favorite. This last stay, in November was different and all related to the temperature of the room. The temp is controlled by the Nest system under lock and key. We were hot, uncomfortable sleeping hot. Since we were there for two nights, I requested that it get turned down or off. Get this, the same Nest controls 3 units. Although very gracious, our request was denied, because the guests in the next unit had a small child in their party. Besides that, Alexander's Landing is Awesome! Excellent bed and linens, sweet little kitchen, and off the lake access.
par un voyageur
Publié le 14 nov. 2023 sur Expedia
Nice view of the lake. Unit was clean.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Alexanders landing, Gestion de l’hôtel
Thank you for your response. Glad you had a great stay.
par un voyageur
FYI
Publié le 29 oct. 2023 sur HotelsRoom was very small but very clean and several amenities that i didn't use. Room was COLD and temperature controlled by management. NO thermostat in the room. Only one light switch in main portion of room and it was located just inside entrance door. No light switch near bed. TV reception very intermittent. No phone and you were required to take whatever trash you may have to dumpster when leaving or be charged and extra fee. I would give 2 stars out of 5!!
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Alexanders landing, Gestion de l’hôtel
We are sorry about all the inconveniences that you had.
