Note fondée sur 403 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Team YO1, Gestion de l’hôtel
Hi Phillip,Thank you for patronizing YO1 Health Resort and taking out time to share your experience. Please do visit us again, we would love for you to experience our hospitality.
par un voyageur
Weekend retreat
Publié le 20 oct. 2024 sur HotelsExcellent weekend stay. This is a perfect place if you are looking for a quiet relaxing getaway. The meals offered at resort were vegan only so we ate out at the many restaurants nearby. The yoga classes were awesome as well. I dont understand the negative reviews but it is expensive.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Team YO1, Gestion de l’hôtel
Hi Xavier,Thank you for patronizing YO1 Health Resort and taking out time to share your experience. All of us are delighted we could ensure a relaxing stay for you. Please do visit us again, we would love for you to experience our hospitality.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
This is our second stay here,easy to get to from Brooklyn,NY.
Very helpfull front desk,very welcoming.The area is super quiet and very peaceful.i cant wait to stay again.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Team YO1, Gestion de l’hôtel
Hi Enrique,Thank you for patronizing YO1 Health Resort and taking out time to share your experience. All of us are delighted we could ensure a relaxing stay for you. Please do visit us again, we would love for you to experience our hospitality.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Enjoyed the services. Would like more choices during the day of things to do
par un voyageur
Publié le 12 oct. 2024 sur Hotels
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Peaceful and beautiful nature
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Team YO1, Gestion de l’hôtel
Hi Christanto,Thank you for patronizing YO1 Health Resort and taking out time to share your experience. All of us are delighted we could ensure a relaxing stay for you. Please do visit us again, we would love for you to experience our hospitality.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Worst hotel ever. No one there, no staff, not maintained, spooky and just plain weird. So disappointing - waste of money.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Team YO1, Gestion de l’hôtel
Dear Rachael,Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations.To clarify, we have a dedicated team of over 100 trained staff members working across various departments to ensure the best possible experience for our guests. Our property, with its 131 rooms, is designed to provide a peaceful and calm retreat away from the hustle and bustle.We take great care in maintaining the property and ensuring it’s well looked after, so we’re disappointed that this wasn’t reflected in your experience. We’d love the opportunity to improve on your visit, should you give us another chance.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Appears as 5 star hotel when driving up to main entrance. Following check in, notice lack of maintenance & staffing to support size of property. Examples; out of service fitness equipment, mens steam room & sauna, broken operational controls for infrared sauna, stained robes in locker room, stained furniture in lobby & guest room. Would not recommend or return for future visit. Also, surrounding area doesn't have a lot to offer, once there your stuck
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Team YO1, Gestion de l’hôtel
Dear David,Thank you for taking the time to share your feedback. We want to clarify that YO1 is equipped with a large-capacity, 24-hour gym overlooking the lake, with multiple pieces of equipment for each type of workout. Additionally, we offer 45 suite rooms, many of which come with private steam showers, while our wellness spa boasts 32 massage rooms, each with steam showers for guest use.While we have steam rooms in the locker rooms, we also provide an additional steam room on the 1st floor for guests. We ensure that 3 out of our 4 saunas are operational at all times, located on both the ground and 1st floors, as well as infrared saunas in both the men’s and women’s locker rooms.To address your concerns regarding robes, every guest room is supplied with two freshly cleaned robes. For day pass guests using the locker rooms, separate robes are provided.We are continually striving to enhance our guest experience, and we will certainly review your observations to make necessary improvements. Please know that your comfort and satisfaction remain our top priority.We hope you’ll consider visiting us again in the future to see the positive changes we are implementing.
par un voyageur de East Elmhurst
Publié le 30 sept. 2024 sur Expedia
par un voyageur
Publié le 6 sept. 2024 sur Expedia
I just want to save other travelers their time and money, stay away from Y01!
There were belongings in the fridge, cabinets, bathroom and drawers from previous guests. The couch had wet spots all over it. There were smashed bugs all over the walls as well as bathrooms. Our balcony couldn’t be utilized due to the enormous spiders that have clearly been nestled in for quite some time. Not to mention the ones that were nesting in our room. There were used tissues on the coffee table near the machine and condom wrappers on the floor. An open bottle of liquor in the fridge along with what seemed to be pubic hair on the bed sheets. On top of all this, there was narcotics in the bathroom drawers. Needles and syringes still loaded, displayed in the bathroom drawer.
The pool area had dried up dead bugs all over. For the price point and luxury this resort is supposed to inhabit, it’s is not only a waste of money but an added stressor to what was supposed to be a peaceful trip. We traveled 2 hours and spent most of our stay down the road at the Kartrite, then overnight in our car because the room was so unclean.
