Ratings based on 330 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 1, 2024 on Hotels
by A traveller
Posted Aug. 26, 2024 on Hotels
by A traveller
Posted Aug. 18, 2024 on Expedia
Great customer service. Wonderful breakfast
by A traveller
Posted Aug. 12, 2024 on Expedia
by A traveller
Just great
Posted Aug. 1, 2024 on HotelsWe arrived tired from Avignon. Only staying in Montpellier to catch an early next day flight following a cancelled TGV out of Avignon. The moment we arrived our mood lifted. The receptionist ( sorry missed your name) was super kind and helpful. Her kindness lifted out mood
That plus a delightful hotel room in a fabulous location made our stay memorable
We even took up the recommendation to eat in the nearby Balthazar restaurant and enjoyed a super dinner.
Thank you
by A traveller
Posted Jul. 29, 2024 on Hotels
by A traveller
Best (NOT) Western, Montpelier France
Posted Jul. 14, 2024 on HotelsThe hotel was chosen as it advertised laundry service, bar, restaurant on site.
There are none of these services, a restaurant next door where the mosquitos are ferocious. I had to take antihistamine's due to the number of bites I received while I waited to order. The hotel room was clean, the bed hard, the carpets urgently need replacing. The shower is over bath and sprays water everywhere.
The description on booking sites needs to be updated to reflect what is current. The staff were excellent and I felt sorry for them dealing with this very irate customer. The worst accomodation I have had in 3 months of travel,
by A traveller from Twickenham
Posted Jun. 12, 2024 on Expedia
Super staff.
by A traveller from Twickenham
Posted Jun. 11, 2024 on Expedia
Excellent location. Steps away from shops, restaurants and tourist activities. Recommend.
by A traveller
Posted Jun. 10, 2024 on Expedia
It is a characterful hotel, very traditional in its decor. Great location and my room overlooked the jardin restaurant and across to the cathedral- that was lovely. The cathedral bells will ring , if you are bothered by this then maybe it isn’t for you - I thought it was a great feature which added something. The staff are excellent and helpful and it is located very well for the old town. It could do with the carpets replacing in the common areas ( stairs ) as it was probably not the best choice and shows the wear and tear . All in all it was well worth the money
