Ratings based on 2,060 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 3, 2024 on Expedia
Comment from Hotel Management
Oct. 4, 2024 by Marie - Guest Services Manager, Hotel Management
Thank you for being a guest at Sandman Hotel Montreal-Longueuil and for the great rating. We are thrilled to know you enjoyed your stay with us. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
by A traveller
Posted Oct. 3, 2024 on Expedia
There’s a lot of construction nearby, which is no fault of the hotel, but does make it awkward to get around or get a coffee in the morning. Other than that, I had a great stay. Staff was friendly and helpful and our room was clean and comfortable.
Comment from Hotel Management
Oct. 4, 2024 by Marie - Guest Services Manager, Hotel Management
It was nice to read your stay with us was enjoyable. We are pleased to read our well-appointed rooms and attentive service made your time here more comfortable. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
by A traveller
Posted Oct. 3, 2024 on Expedia
Comment from Hotel Management
Oct. 3, 2024 by Marie - Guest Services Manager, Hotel Management
Thank you for taking the time to rate your stay with us. Please feel free to contact us to let us know how we could have provided you with the flawless trip you deserve. Marie - Guest Services Manager
by A traveller
Posted Oct. 2, 2024 on Expedia
good
Comment from Hotel Management
Oct. 2, 2024 by Marie - Guest Services Manager, Hotel Management
Thank you for being a guest at Sandman Hotel Montreal-Longueuil and for the great rating. We are thrilled to know you enjoyed your stay with us. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
by A traveller
Posted Oct. 1, 2024 on Hotels
Comment from Hotel Management
Oct. 1, 2024 by Marie - Directrice services clients, Hotel Management
Merci de l’excellente note accordée à notre établissement à la suite de votre séjour avec nous. Notre personnel dévoué met tout en place afin de s'assurer que nos invités gardent un excellent souvenir de leur séjour à l'hôtel Sandman Montreal-Longueuil et c’est avec plaisir que nous constatons que nous avons réussi.Au plaisir de vous revoir bientôt!Marie - Directrice services clients
by A traveller
Posted Sep. 30, 2024 on Expedia
Comment from Hotel Management
Oct. 1, 2024 by Marie - Guest Services Manager, Hotel Management
Thank you for being a guest at Sandman Hotel Montreal-Longueuil and for the great rating. We are thrilled to know you enjoyed your stay with us. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
by A traveller
Posted Sep. 30, 2024 on Expedia
I want to share my experience staying at Sandman. The location is excellent, very close to the highway.
Originally, we had booked for the following night, but Tamila was very helpful in assisting us to find an alternative for our stay that night. The room was very clean and spacious, allowing us to fully enjoy our stay. We also received a $20 voucher for breakfast, which was originally priced at $13-14 per person. For that price, we hoped for a higher quality selection of food; however, the options were limited, and the coffee was not great.
The biggest downside was the elevator. We had to wait 15-20 minutes for the elevators each time, and it was frustrating, especially with heavy luggage. While waiting, we noticed many people opting to take the stairs instead of waiting for the elevator to stop at our floor. I hope this situation can be improved. Other than this, I would return when I come back to Montreal.
Comment from Hotel Management
Sep. 30, 2024 by Marie - Guest Services Manager, Hotel Management
Thank you for taking the time to write a review following your stay with us. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
by A traveller
Posted Sep. 30, 2024 on Expedia
The rooms were incredibly dirty. We checked in and went to our room, only to find hair in the bathtub and stained sheets. Went to the reception and switched rooms. Second room had hair on the pillows and looked like the sheets or the towels hadn’t been washed. Third room also was very dirty but since it was late we used our own sheets and didn’t bother switching agains. To top it all off someone decided to come into our room in the morning without any warning. So needless to say, we won’t come back
Comment from Hotel Management
Sep. 30, 2024 by Marie - Guest Services Manager, Hotel Management
SACHA SMITH ON GOOGLE REVIEW : Thank you for your feedback, Sacha. We apologize for the cleanliness issues and the inconvenience you experienced with room changes and staff interaction; we will address these concerns to improve our guest experience.
by A traveller
Posted Sep. 30, 2024 on Expedia
Really good, subway/metro is right outside
Comment from Hotel Management
Sep. 30, 2024 by Marie - Guest Services Manager, Hotel Management
Thank you for staying at the Sandman Hotel Montreal-Longueuil. We are dedicated to providing fresh and clean accommodations for all our guests, and we love that you enjoyed your stay. We are pleased you found our location to be perfect for your plans; our proximity to the subway is always a big hit with our guests.It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
by A traveller
Posted Sep. 30, 2024 on Hotels
Not a good im from toronto and travelling six hours by car and i thought the check in is 4:00 oclock. Im asking a big favour to the front desk girls to give me room even 3:00 oclock because we have wedding at 4:00 to attend. Very disappointed and im so stressed to stay in that hotel.
Comment from Hotel Management
Sep. 30, 2024 by Marie - Guest Services Manager, Hotel Management
Thank you for taking the time to leave a review following your stay with us. Indeed as stated on the confirmation you received when you booked with us, check in time is indeed at 4pm.
