Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2023 sur Expedia
tout était ok
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Nicole M - Front Office Manager, Gestion de l’hôtel
Merci d'avoir laissé des commentaires. Nous espérons que vous nous donnerez l'opportunité de créer un séjour encore meilleur la prochaine fois !___________________________________________Thank you for leaving feedback. We hope you give us the opportunity to create an even better stay next time!
par un voyageur
Publié le 1 juill. 2023 sur Expedia
Very clean, friendly staff and breakfast was good. Nothing around the hotel unless you are there for the casino.
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Nicole M., Gestion de l’hôtel
Thank you for visiting us. We do have a wonderful and friendly team here. They work together to ensure we can provide a clean and comfortable stay for all. We are just a short drive from destination locations such as Mystic, Stonington, Mohegan Sun and Foxwoods. If you are the outdoorsy type, there are local beaches and hiking trails nearby too. We hope that you visit us again soon!
par un voyageur
Publié le 26 août 2022 sur Expedia
Je recommande cet hôtel .
Très beau petit studio avec télé au salon.
Très propre .
Commentaires de Gestion de l’hôtel
26 août 2022 par Nicole M., Gestion de l’hôtel
Merci beaucoup pour tes mots gentils! Nous avons hâte que vous nous rendiez visite à nouveau !
par un voyageur
Publié le 12 août 2022 sur Expedia
Positif : grandeur de la chambre, propreté, déjeuner inclus très bon, service rapide.
Négatif : les matelas seraient dû pour être changés, mais nous avons très bien dormi quand même.
Nous recommandons cet hôtel sans hésiter!
Commentaires de Gestion de l’hôtel
12 août 2022 par Nicole M., Gestion de l’hôtel
Nous vous remercions pour vos impressions! Nous sommes fiers de notre propreté et du bonheur de nos clients. Nous sommes également en train de moderniser nos matelas, il faudra venir découvrir les nouveaux. Nous sommes impatients de vous revoir parmi nous!
Thank you so much for your feedback! We take pride in our cleanliness and our guest's happiness. We are also in the process of upgrading our mattresses, you'll have to come check out the new ones. We look forward to having you stay with us again!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The property was welcoming and well taken care of. Staff was friendly. Check in was easy until we got to the room and the cards did not work.
We liked the convenience of the shuttle to Mohegen Sun.
Having stayed there not long ago, the price was higher for the same accommodations.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Nicole M. -Front Office Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed the welcoming atmosphere, friendly staff, and convenient shuttle service to Mohegan Sun. It’s great to know that our property continues to meet your expectations in these areas. We sincerely apologize for the inconvenience you experienced with the room keys during check-in. This is not the level of service we strive to provide, and I’ve shared your feedback with our team to ensure we improve in this area moving forward.Regarding the room rates, our pricing can vary depending on demand and local events, which may account for the difference from your previous stay. However, we understand the importance of offering value, and we hope that the service and amenities made your stay enjoyable despite the change in price.We look forward to welcoming you back again soon and making your next stay even more seamless!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Nicole M. - Front Office Manager, Gestion de l’hôtel
Thank you so much for your amazing 10/10 review! We’re thrilled to hear that you had such a fantastic stay with us. Your feedback truly motivates our team to keep delivering exceptional experiences to our guests. We can’t wait to welcome you back for another wonderful visit soon!
par un voyageur de Brooklyn
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nicole M. - Front Office Manager, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay with us! We’re glad to see that you had a positive experience. If there’s anything we could have done to make your stay even better, we’d love to hear your thoughts. Your feedback helps us continue improving.We hope to welcome you back soon for an even more exceptional stay soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Did not like the service, room that was booked was not available, they gave us a different one.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nicole M. - Front Office Manager, Gestion de l’hôtel
Thank you for sharing your feedback with us. I’m sorry to hear that your experience with the room allocation did not meet your expectations. While we always strive to honor the room type booked, your reservation do not include a guaranteed room type on this occasion. I hope that despite this, you were able to enjoy the convenience of being four minutes from the casino, as well as our complimentary shuttle service. We would love the opportunity to welcome you back in the future and provide a stay that better meets your expectations. Thank you again for sharing your feedback.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Close to the casino and offered a shuttle ride
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Nicole M. - Front Office Manager, Gestion de l’hôtel
Thank you for your kind review! We're thrilled to hear that you enjoyed our convenient location near Mohegan Sun and appreciated the complimentary shuttle service. It’s always our goal to provide a comfortable and enjoyable experience for our guests. We hope to welcome you back soon!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Nicole M. - Front Office Manager, Gestion de l’hôtel
Thank you for choosing to stay with us and taking the time to leave a review. We appreciate your visit and we are so happy that you enjoyed your stay. We hope to create more memories with you soon!
