Note fondée sur 11 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,0 sur 5
90 % des clients le recommandent
3,5 Propreté de la chambre
3,1 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Legends resort completely dissapointing

Publié le 24 mars 2024 sur Hotels
No reception. Gardens and grass sky high. Shower floads, does not drain. Bathroom towel rail broken, No golf course, no club house, no restaurant. No electricity. Place is falling apart. Only positive was the lady that moved us from one falling apart unit to the next.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Legend Simba Safari Team, Gestion de l’hôtel
Dear Guest, thank you so much for your valuable feedback. We do not offer a reception. You are directed to your room and we welcome you at your room. The bathroom issues has been checked and fixed after your review, thank you so much. The golf course is closed indefinitely and may open at any time however we do not know when. This we believe should be made attention to the resort, as well as the grass, seeing as we are simply private accommodation inside a large resort. We will however bring up the landscaping issues up with the resort. Electricity is unfortunately out of our hands, it does not go off often. We will do a thorough inspection of the unit you stayed in and we apologise for any inconvenience caused. Please afford us the opportunity to issue you with a complimentary voucher for future use. Best Regards.
2 sur 5
par un voyageur

Bad service

Publié le 22 oct. 2019 sur Hotels
It was so bad.
4 sur 5
par un voyageur

We didn't enjoy fully because of the renovations.

Publié le 4 août 2019 sur Hotels
5 sur 5
par un voyageur

Professional Service from Staff

Publié le 18 juin 2019 sur Hotels
I was not informed in advance of the renovations taking place at Legends but the staff, Sisa and Owen at Sea Star made our stay very special, comfortable and convenient, we didn't feel the effects of the reconstruction taking place at all. I am super satisfied.
Commentaires de Gestion de l’hôtel
27 juin 2019 par Moratiwa, Gestion de l’hôtel
Dear Guests Please accept our deepest apology for failing to inform you in time regarding the maintenance. However, we are happy to hear that our dedicated staff members tried their level best to assist you. Thanks and Regards Management
3 sur 5
par un voyageur

Publié le 25 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2019 par Management, Gestion de l’hôtel
Dear Mr Venter Thank you for taking time to give us your honest review. We are very sad to hear that you were unhappy with the restaurant and the check in procedure. Kindly note that your review is put into vital consideration to ensure that we correct these errors. We wish you well and hope to welcome you back in the future. Thanks and Regards
2 sur 5
par un voyageur

Publié le 11 févr. 2019 sur Hotels
It’s a pity the place has fallen on hard times and there is a massive difference between our stay there in the beginning of November and now. The golf course is expensive and is in a shocking condition and hasn’t been mowed in months, plus there are no golf carts because the company lending out the carts wasn’t paid. The greens keeper came to personally apologize on his own accord for the state of the golf course, indicating that he was not proud of the course and I don’t be him, since there was an utter decline in the course since last I played there. The apology was noted but was little consolation considering that we were charged the usual green fees
Commentaires de Gestion de l’hôtel
18 févr. 2019 par Elna Caravias, Gestion de l’hôtel
Dear Shaun It truly saddens me to read your review. Golf is the main activity of this resort and it should be a priority. I will relay your complaint to the resort management. I hope that when you visit again the resort and the greens will be in top condition again.
1 sur 5
par un voyageur

Waste of our money and time

Publié le 30 déc. 2018 sur Hotels
Firstly the resort misrepresented itself when we booked online. We arrived there around 5:30pm, the rooms were dirty (they only rushed to clean them when we got there), secondly the kids room had no hot water through out the stay, thirdly all the nice activities stipulated on the list were not available( e.g quard biking not available, horse riding not available,Segway not available, kiddies pool out of service, second pool extremely dirty throughout the stay, third pool surroundings extremely filthy (pool chairs dirty with vomit, dirty glass and bottle all around, only one restaurant working (even too expensive). In short our stay extremely disastrous that we even checked out a day before.
Commentaires de Gestion de l’hôtel
18 févr. 2019 par Elna Caravias, Gestion de l’hôtel
Dear Fortune My apologies for the dirty room. I have brought your complaint to my staff on site at the resort. Rooms must at all times be ready for check-ins. Again I apologize. Regarding the resort related comments, I will relay this to management.
5 sur 5
par un voyageur

Publié le 9 déc. 2018 sur Hotels
Nice place. Room was clean and comfortable. We had all we needed.
Commentaires de Gestion de l’hôtel
17 déc. 2018 par Management, Gestion de l’hôtel
We are happy to hear that you enjoyed your stay.
2 sur 5
par un voyageur

kansloos

Publié le 8 mars 2018 sur Hotels
Binnenkomst oogt spectaculair, maar het blijkt een verlaten complex op een golfresort van vergane glorie. Het is zo groot dat je je met de auto of een pendelbus moet verplaatsen. De kamers waren op zich netjes en compleet ingericht, maar niet goed schoongemaakt. Het zwembad ziet eruit alsof er al drie jaar niemand meer in gezwommen heeft. Een gemiddelde vijver ziet er aantrekkelijker uit. De restaurants bieden geen lunchkaart, alleen maar pizza's en Indiaas. Tijdens het avondeten blijken delen van de kaart niet leverbaar, is de bediening laks en ongeïnteresseerd en moet je ook nog in verschillende delen betalen, omdat het ene restaurant de drankjes schenkt en de andere het eten. Dan kun je vervolgens niet met creditcard betalen. Al met al een waardeloze bestemming, niet voor niets zag het er verloren en verlaten uit. Het ligt ook nergens in de buurt, dus je bent veroordeeld tot het resort.
4 sur 5
par un voyageur

Good place to wide down

Publié le 5 févr. 2018 sur Hotels
Trip was quite good, food at the Indian store was excellent
Commentaires de Gestion de l’hôtel
9 févr. 2018 par Elna, Gestion de l’hôtel
Dear David Thank you for your kind review. Indeed the Indian restaurant is fabulous! We hope to host you again soon.
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