Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Chamonix
Lodge en pleine foret
Publié le 31 août 2015 sur ExpediaPartage d'un cottage avec une autre famille bruyante qui nous a indisposé.
Mauvais rapport qualité-prix
Prix du diner exorbitant par rapport à la prestation culinaire
Non respect des prestations annexes. Il propose un free wine tasting pendant la semaine qui n'a jamais eu lieu !
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Come for the stay, not the food!!!
Nothing better than being ina cosy log cabin, with the fire on and raining outside. The vibe is quiet and setting beautiful.
This can't be said about the 5 course dinner. Based apparently on a french menu, the food was very underwhelming, tasteless, often not even hot! We sent back some stone cold broccoli and what came back was the complete opposite, just thrown into a pan and burnt to a crisp. I've had better food at a service station.
When we checked out the next day and told the receptionist this, all she did was smile at us, didn't even acknowledge it at all. Astonishing behaviour as you pay a premium here!
par un voyageur
Publié le 22 juin 2024 sur Expedia
The Staff - JD great front man at the desk to great us, Cam our waiter, Lilly our horseback guide were just fantastic. Mauricio went out of his way to explain the Lodge and was very helpful. We had nice conversations with the other cleaning people. The staff will bend over backwards to accommodate you. Dinner and breakfast were fantastic. Do the horseback ride. Great experience.
par un voyageur
Publié le 2 oct. 2023 sur Expedia
Extraordinary everything; the well trained and engaging staff, the grounds, maintained but not overly manicured, the details outside and inside the cottage rooms, excellent wranglers for horse ride - a perfect ride.
Beds and pillows are perfection. Thanks to Al the staff that you see and don’t see for a perfect stay.
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Very good in all respects
par un voyageur
Publié le 27 juill. 2023 sur Expedia
Beautiful setting. Friendly staff. Delicious meals.
par un voyageur
Publié le 30 sept. 2019 sur Expedia
par un voyageur
Publié le 17 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2019 par Andrew Gard, Gestion de l’hôtel
We're happy that you stayed with us. I would love to know what could have changed your stay from a 4 out of 5 to a 5 out of 5.
par un voyageur
Publié le 5 juill. 2019 sur Expedia
Great stay at Jenny Lake Lodge. Compared to our time at the Lake Yellowstone Hotel, where the seasonal staff seemed to still be learning the ropes, the team at Jenny Lake was extremely well trained and solicitous. The setting is gorgeous; the property is lovely; and the food in the dining room is tasty, fresh, and often local. Two things for new visitors to note: the cabins aren't large. At this price point, one might expect more square footage, but the cabins are more cozy than spacious. Second, breakfast and dinner are included in the price, but gratuities are not. All that said, staying at Jenny Lake is a truly special experience that I would recommend to anyone.
Commentaires de Gestion de l’hôtel
9 juill. 2019 par Andrew Assistant General Manager, Gestion de l’hôtel
We are so glad that you enjoyed your time with us at Jenny Lake Lodge. It is always great to hear that the staff lived up to your expectation. We hope to have you come back soon.
par un voyageur
Publié le 3 juill. 2019 sur Expedia
It’s located in the Teton National Park. And is in such a beautiful setting.
Commentaires de Gestion de l’hôtel
9 juill. 2019 par Andrew Assistant General Manager, Gestion de l’hôtel
Thank you for staying with us during your time in the National Park. We hope to see you again.