Ratings based on 138 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Expedia
Really lovely place to stay!
Comment from Hotel Management
Mar. 11, 2024 by GM, Hotel Management
Thank you so much.
by A traveller
A Royal Treat in Heysham..!
Posted Jan. 2, 2024 on HotelsWe booked several rooms at The Royal Heysham for 23rd - 27th Dec 23 as a Festive Family Treat. This Hotel / Gastropub offers a well-balanced mix of old world charm with modern refinements. Bedrooms sport tasteful light oak furnishings & neutral decor, comfy beds, heating that works, decent coffee and tea facilities, including a small flask of fresh milk each day.
We originally planned to dine in on the 23rd & 25th only, but such was the quality of the food & service, we didn’t bother with anywhere else and worked our way through various high quality homemade options on a Menu that seemingly offers something for all tastes. We also tried the cooked breakfast on a couple of mornings and it was consistently good with quality produce, though for our personal taste we’d prefer a freshly squeezed or higher quality orange juice. This, along with what seemed to be an incomplete Beetroot & Goat’s Cheese starter on Christmas Day were the only minor negatives we noted. Beer / Real Ale lovers will not go far wrong here too, with a fine selection offered, including Thwaite’s Cask Amber Ale that quickly became such a personal favourite.
However, it was the staff made our stay truly special. From the GM Alasdair through to front of house, restaurant, the two chaps working the bar, the amazing waitress with red hair that served our Christmas Lunch, the cleaning lady, in fact everyone we had the pleasure of meeting. They all made us feel so welcome, more like family than hotel guests!
Comment from Hotel Management
Jan. 3, 2024 by GM , Hotel Management
It was an absolute pleasure having you your family & friends here for Christmas thank you so much for choosing us and thank you for your kind comments Best wishes for the New Year Alasdair & Team
by A traveller from Dundee
Posted Dec. 30, 2023 on Expedia
First time in Heysham. Stayed at The Royal hotel. and eat Dinner and Breakfast. All done wonderful did Park run at Morecambe which was great. We did a car trip from Broughty Ferry. Dundee to Bristol. Great Halfway Stop.
Comment from Hotel Management
Jan. 1, 2024 by ac, Hotel Management
Thank you and happy new year to you both Alasdair
by A traveller
Posted Nov. 27, 2023 on Expedia
We received a great welcome from Alistair. He showed us to our room and gave us fresh milk and oat milk for our teas/coffee. There was a lavazza coffee machine in the room.
There were log fires in the bar and dining room.
Comment from Hotel Management
Jan. 1, 2024 by ac, Hotel Management
So glad you enjoyed your stay see you again soon.Best wishesAlasdair
by A traveller
Short break
Posted Nov. 21, 2023 on HotelsComment from Hotel Management
Nov. 21, 2023 by GM, Hotel Management
Hi Peter Thank you so much for taking time to do this All the best Alasdair & Team
by A traveller
Posted Oct. 21, 2023 on Hotels
Comment from Hotel Management
Nov. 21, 2023 by Alasdair , Hotel Management
Thank you so much Kind RegardsAlasdair
by A traveller
Picturesque
Posted Oct. 17, 2023 on HotelsLovely sea side village and hotel is a old historical building and perfect walking distance from the 13th Century St Patricks Chapel and coastline.
Comment from Hotel Management
Oct. 17, 2023 by GM, Hotel Management
Thank you Paul for the 10 out of 10 I am so lucky to live & work here the coastline is stunning and the sunsets even in winter are amazing Kind RegardsAlasdair & Team
by A traveller
Posted Oct. 9, 2023 on Hotels
Comment from Hotel Management
Oct. 11, 2023 by Alasdair , Hotel Management
Thank you Carol
by A traveller
Posted Sep. 25, 2023 on Hotels
Comment from Hotel Management
Sep. 26, 2023 by Alasdair , Hotel Management
Thank you
by A traveller
Posted Aug. 31, 2023 on Expedia
Didn't like no resudents lounge area
Had to sit in dining area but repeatedly pressured to order food before we were ready.
Food poor quality for evening meal, especially for the price
Loved the room and overall decor
Staff very supportive when my wife became ill.
The breakfast was superb
Comment from Hotel Management
Sep. 1, 2023 by gm, Hotel Management
Hope your wife is better Rodger, Sorry if you did not enjoy your food and we asked you to order food as our table sittings are 2 hours a time and you would of not had time for pudding Alasdair
