Note fondée sur 841 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mai 2015 sur Hotels
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Very friendly staff
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear abraham, Thank you for your recent stay at Extended Stay America and for reviewing our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit.We truly appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management
par un voyageur
Publié le 4 oct. 2024 sur Expedia
par un voyageur
Publié le 3 oct. 2024 sur Expedia
It’s great
par un voyageur
Publié le 29 sept. 2024 sur Expedia
par un voyageur
Publié le 26 sept. 2024 sur Expedia
When we wanted to get our third room they sold our room to someone else therefore they were sold out. I we got 2/3 rooms and the third one they didn’t honor or saved it to our reservation. Bad management and very rude staff. They don’t care about their guests
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Carlos, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Friendly greet and was able to accommodate us last minute. Just a one night stay on our way out of town. The hotel parking lot was well lit and the inside was clean. The coffee was hot and fresh though the breakfast was more of a snack. The room was quiet and clean.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tracy,Thank you for being our guest at Extended Stay America. We're glad we could provide a seamless last-minute stay. Thank you for recognizing our efforts. We appreciate your feedback on our breakfast and will explore ways to improve. Thank you again, and we hope you will choose us the next time you visit the area.Sincerely,Hotel Management
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Checked in little after 8pm just needed a good nights rest after driving all day. Gave me a room on first floor end of hall by the stairs where people came in and out all night. FYI people live here so i guess thats normal...
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest,We are sorry that your room didn't quite meet your expectations. We understand that a good night's rest is crucial, especially after a long day of driving. We apologize for the inconvenience this might have caused. We'll take your feedback into consideration when assigning rooms in the future. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
