Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Superb Visit
Publié le 2 déc. 2024 sur HomeAwayA wonderful property and very welcoming room!
par un voyageur
Work-Life-Balance
Publié le 7 avr. 2024 sur HomeAwayNeeded to be in the area for work. Villa Riposo provided a wonderful place to work remotely with beautiful outdoor spaces.
par un voyageur
Poor Responding Host
Publié le 13 mars 2024 sur HomeAwayUnfortunately, the host did not respond to my request for check-in details until 11 pm the night prior to my stay. As a result, I had to make other arrangements and the host who acknowledged the late response to my inquiring for check-in details, refused to give me a credit. The ratings for Cleanliness, Accuracy, Location and who stayed at the location, were not evaluated since I was not at the location but required an input to post.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par VrboOwner, Gestion de l’hôtel
I am sorry that you did not receive the check in instructions until 9pm and that was not early enough for you to feel comfortable. I agree it was late and we have solved that issue.
The reason I did not offer you a credit was because when we spoke, which was around 9:30pm, you had already booked another place. Not sure how to have credited you when you had canceled and 100% of your money was refunded.
Again, we apologize for getting the instructions 17 hours before check in.
par un voyageur
Not worth the price
Publié le 6 sept. 2023 sur HomeAwayOverall we had a fine time but found the accommodations below expectations given the price.
The check in process was a nightmare, as we received no instructions from the host and arrived to find a locked entry gate with no doorbell or way of contacting anyone inside. The host did not respond to multiple calls, texts, and messages through the app, despite the fact that we arrived 3 hours after our allowed check in time. Even after calling VRBO support we had to wait 30 minutes to get into the property. The woman who let us in was apologetic, and another woman who presumably managed the property later came to ask how long we waited, but no effort was made to make up for this inconvenience (and we missed the sunset :/).
The room was comfortable and the grounds were beautiful. The lights in our unit frequently flickered, and one sparked once when turning them on, suggesting an electrical issue. A booklet in the room described a number of accommodations that unfortunately no longer seemed to exist on the property (eg. Ice maker at the pool bar). While not a big deal by any means, it suggested a lapse in quality from what had been there before.
The neighborhood was off the beaten path, not close to much. You will likely be sharing the property with the owners and other guests in nearby units (as described in the listing), and unfortunately the hot tub is too small for more than one group.
We appreciated the provision of dog treats and dog-friendly bedding.
par un voyageur de Where do you live?
Hidden Gem
Publié le 25 juill. 2023 sur HomeAwayThis Estate is an absolute hidden Gem! Such a lovely, spacious property!! I immensely enjoyed my stay and had a hard time leaving. The grounds are spectacular, and the landscaping is very romantic and inviting! Lovely vines and trellises among gorgeous flowering bushes and lots of rose bushes with lovely fragrances! Our room was wonderful, clean, and the bed was extremely comfortable! We utilized the BBQ area for dinner and made pizzas, and the kitchen had everything we needed for this! The El fresco open air dining and spacious sitting areas were so lovely, I just can't say enough about this property! It is a shared area with a few other rental casitas on site, but there is alot of space and room and the host was very lovely, welcoming, and a genuinely sweet woman! I am defiantly coming back to stay in the future! The pool and spa were great and was perfect to lounge at! Great space if you have a group and you can all stay in individual units/casitas and have a great time enjoying the open, spacious Tuscan styled El Fresco accommodations. Lots of little extra perks too!! Thank you very much!!