Note fondée sur 801 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback. Please visit us again.
par un voyageur
Publié le 29 sept. 2024
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback. We hope we can make your next stay even better.
par un voyageur
Publié le 4 août 2024 sur Expedia
Nice hotel for the price.
Commentaires de Gestion de l’hôtel
20 août 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback.
par un voyageur
Wishing for perfection
Publié le 3 août 2024 sur HotelsWe were very happy with staff, cleanliness and comfort of the room overall. Refrigerator made a long groaning noise the entire time it was running.
Rooms should be exclusive to pets and no pets. A person across the hall was in and out of their room at least 3 times during the night. At one point the dog must have been left alone and it barked the entire time.
Thanks
Commentaires de Gestion de l’hôtel
20 août 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback. Please let us know any time you have issues with pets and our staff will speak to the owners. We want to ensure the comfort of all of our guests.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The room was clean and beds were comfortable. I totally hate the $25 charge for no good reason…. Additional needs or charges should be taken care of at check out. Not even sure what a guest would have an extra charge for. No room service, no video rentals, no laundry service. Also, the rooms have No black out curtains ( so I was up at daylight) and No charging outlets for phones.
Commentaires de Gestion de l’hôtel
20 août 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback. All of our rooms are equipped with black out curtains, however they do occasionally get pushed back behind the shear ones and may be overlooked. Our staff would be happy to help with this on your next visit.Checking your reservation, I don't see any additional charges made from the hotel. Expedia may have fees associated with booking. If you have any further questions about billing, please feel free to call.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Liked the cleanliness and the restaurant Smokin J's was good. Clara was very friendly at check in. Didn't have hot water for my shower though.
Commentaires de Gestion de l’hôtel
20 août 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback. I have passed your kind words on to Cara. Our maintenance team has worked hard resolved the hot water issue for your next trip back to Morgantown.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback. Please visit us again on your next trip to Morgantown.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
I have stayed here several times when my husband has been at Ruby. So convenient and a nice place to stay. However I don’t agree with the price increase when there are things going on at the college
Commentaires de Gestion de l’hôtel
20 août 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback. We do offer a hospital discount for family of patients.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback.
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Jason, Gestion de l’hôtel
Thank you very much for your feedback.
