Note fondée sur 611 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 déc. 2024
Friendly, efficient, and excellent customer service!
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Lori, Thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and service exceeded your expectations. We hope you will consider Residence Inn Morgantown Medical Center Area your home away from home when your travels bring you back to the area.Alicia MontoyaAssistant General Manager
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear John, On behalf of our team at Residence Inn Morgantown Medical Center Area, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Alicia Montoya,Assistant General Manager
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Everyone was so nice and very helpful. They went above and beyond in making our stay there comfortable and enjoyable. Thank you so much for your extreme kindness and hospitality…
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Karina, We appreciate you choosing Residence Inn Morgantown Medical Center Area and sharing your experience. It was a pleasure to know that you enjoyed your stay with us and that you were especially pleased with our outstanding service. Thank you for being our guest, and we look forward to your return visit.Alicia Montoya,Assistant General Manager
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The property is nice overall. The bathroom was dirty, the cups were dirty and the tv had no selections
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Terri, While we are glad to know you enjoyed your overall stay with us, we sincerely apologize for the cleanliness issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. We are also sorry for the concern you had with the TV in your room. In the future, please know our front desk is available to make your stay as comfortable as possible. Thank you for your feedback, and we hope to see you again. Alicia Montoya,Assistant General Manager
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Lauren, We are thrilled you had an excellent stay at Residence Inn Morgantown Medical Center Area, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Alicia Montoya,Assistant General Manager
par un voyageur
Publié le 11 oct. 2024 sur Expedia
The property was really nice. I did not like that they dont have a pool.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Meka, We are glad to know you liked our well-maintained property. However, we regret your disappointment with the lack of a pool. Thank you for choosing Residence Inn Morgantown Medical Center Area, and we look forward to your next visit. Alicia Montoya,Assistant General Manager
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Anna, We are thrilled you had an excellent stay at Residence Inn Morgantown Medical Center Area, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visitwith us.Alicia Montoya,Assistant General Manager
par un voyageur de Nitro
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Patricia, We appreciate you taking the time to leave your generous rating regarding your recent visit to Residence Inn Morgantown Medical Center Area. It is a pleasure to know you enjoyed all that we have to offer. Thank you for your patronage, and we hope that we will have a chance to host you again in the future. Alicia Montoya,Assistant General Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
This has been our go too since my daughter started looking and attending WVU. Staff has always been great and accommodating. The last trip we had a discrepancy on our bill and they handled it quickly and notified me once it was completed. Thank you!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Chris, Thank you for returning to Residence Inn Morgantown Medical Center Area. There is no better compliment than a guest who keeps coming back time after time. We are so glad you continue to enjoy our comfortable accommodations and thoughtful services provided by our attentive staff. It is always a pleasure to have you as our guest, and we look forward to your next stay. Thank you again. Alicia Montoya, Assistant General Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Nice rooms. Happy staff. Rooms were mostly clean. Bathroom could be a little cleaner and dirts on some doors.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Terre, We are pleased you enjoyed our excellent accommodations and the courteous service provided by our associates. However, we apologize for the cleanliness issue you outlined. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. It was our pleasure hosting you at Residence Inn Morgantown Medical Center Area; we hope to see you again soon. Alicia MontoyaAssistant General Manager
