Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Erie
Publié le 7 sept. 2024
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mark, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are pleased to hear you enjoyed your recent stay here with us. We look forward to seeing you again soon!
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Regional Director, Gestion de l’hôtel
Thank you for taking time to rate your stay with us. We at the Sonesta Essentials look forward to your next trip.
par un voyageur
Would stay again
Publié le 19 août 2024 sur HotelsIt was a good visit. They provided a dog bed and treats, water bowl. The staff was really nice as well
Commentaires de Gestion de l’hôtel
21 août 2024 par Cheyenne , Gestion de l’hôtel
Thank you for taking the time to leave us a review! We are pleased to hear you enjoyed your stay. We strive to ensure every guest has a wonderful experience like you did! We look forward to seeing you again next time!
par un voyageur
Excellent
Publié le 18 août 2024 sur HotelsFamily member having surgery at Ruby Memorial Hospital. Great being nearby.
Commentaires de Gestion de l’hôtel
21 août 2024 par Robertta, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We are pleased to hear you enjoyed your stay. We strive to ensure every guest has a wonderful experience like you did! We look forward to seeing you again next time!
par un voyageur
Publié le 18 août 2024 sur Expedia
The staff were great
Commentaires de Gestion de l’hôtel
21 août 2024 par Carl, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We are pleased to hear you enjoyed your stay. We strive to ensure every guest has a wonderful experience like you did! We look forward to seeing you again next time!
par un voyageur
Publié le 18 août 2024 sur Expedia
Overall happy. Did not have soap or shampoo or conditioner in the room.
Commentaires de Gestion de l’hôtel
21 août 2024 par Teri, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We are pleased to hear you enjoyed your stay. I'm so sorry to hear about any inconveniences you may have encountered. I will be looking into everything that's been mentioned! We strive to ensure every guest has a wonderful experience like you did! We look forward to seeing you again next time!
par un voyageur
Publié le 18 août 2024 sur Expedia
Beds were well worn, AC did not do a good job cooling down the room. Other than that room was clean
Commentaires de Gestion de l’hôtel
21 août 2024 par Jody, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We are pleased to hear you enjoyed your stay. I will be looking into the AC unit. Thank you for bringing it to my attention. We strive to ensure every guest has a wonderful experience like you did! We look forward to seeing you again next time!
par un voyageur
Publié le 17 août 2024 sur Expedia
The beds are worn and lumpy. The shower didn’t drain, air conditioning didn’t work well.
Commentaires de Gestion de l’hôtel
21 août 2024 par Emily, Gestion de l’hôtel
Thank you for taking the time to leave us a review. I want to apologize for any inconveniences you may have encountered. I will be looking into everything you've mentioned. I hope we get the chance to see you again!
par un voyageur
Publié le 15 août 2024 sur Expedia
There never seems to be anyone at the front desk. They really need to upgrade the breakfast options! Adding signage is not an upgrade!
Commentaires de Gestion de l’hôtel
16 août 2024 par Jenny, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. We appreciate all feedback. We are excited to show you our new improvements on your next stay!
par un voyageur
I highly DO NOT recommend this hotel
Publié le 15 août 2024 sur HotelsOrdered room for 3 people gave me one queen bed and the bed was the worst I've ever slept in. Only got 2 hours sleep after driving from New Jersey. Only gave us two towels for 3 people. Air conditioner was loud. Breakfast was horrible. Waffle maker wasn't working properly, waffles stuck to it so not able to even eat them and not much choices for breakfast. Would not recommend this hotel, especially for $124 for a weekday.
Commentaires de Gestion de l’hôtel
16 août 2024 par Bonnie, Gestion de l’hôtel
Thank you for taking the time to leave us a review. I apologize for any inconvenience's you may have encountered. We hope to see you again soon.
