Note fondée sur 291 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Hello Kelly, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback so we can address your concerns accordingly. We value all guest input to improve our services.
par un voyageur
Publié le 30 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Manager, Gestion de l’hôtel
Hello Mendee,We are delighted to hear that you had an exceptional experience during your stay with us! We hope to welcome you back soon for another wonderful stay.
par un voyageur
Maintenance needed
Publié le 13 avr. 2024 sur HotelsMaintenance needed. No outlets not near any desk, table, or sink.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hello james,We appreciate your feedback and will pass it along to our maintenance team for review and improvements. Your comments help us enhance the guest experience for the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 10 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Manager, Gestion de l’hôtel
Hello Jaysa, Thank you for choosing our hotel for your recent stay. We apologize if your experience did not meet your expectations. We value your feedback and encourage you to reach out to us directly, as we would appreciate the opportunity to address any specific concerns you may have. We hope to have the chance to welcome you back in the future and provide you with a more satisfactory stay.
par un voyageur
Publié le 10 nov. 2023 sur Expedia
Our big issue was being and outsider it would be nice to have information in rooms on available dining and how far to travel also times they were open. The ice was in a very unusual place and was not given instructions where located. Needed a soda machine. The bed was way too high to get into. Wife is small stature. The toilet was very small and low almost like sitting on the floor.
Commentaires de Gestion de l’hôtel
12 nov. 2023 par Manager, Gestion de l’hôtel
Hello Michael L,Thank you for sharing your feedback. We appreciate your suggestion for having dining information in the rooms and will take it into consideration for future improvements. We apologize for any inconvenience caused by the ice instructions not being provided, and will ensure this is addressed with our team. We will also forward your request for a soda machine to the relevant department. Please note that bed heights and toilet sizes may vary, and we apologize if they did not meet your expectations. We hope you had an otherwise pleasant stay and appreciate your valuable input.
par un voyageur
Publié le 12 oct. 2023 sur Expedia
Good and clean
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Manager, Gestion de l’hôtel
Hello Shutong ,Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We're so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
par un voyageur
clean
Publié le 8 oct. 2023 sur HotelsCommentaires de Gestion de l’hôtel
9 oct. 2023 par Manager, Gestion de l’hôtel
Hello Mazie,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
par un voyageur
Impressive
Publié le 21 sept. 2023 sur HotelsVery clean nice room for price and very private
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Manager, Gestion de l’hôtel
Hi Larry,Thank you for your review! I’m glad you find our great value for money and clean accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.
par un voyageur
Publié le 16 sept. 2023 sur Expedia
It was an ok place but after i left to new location i noticed that i had some personal towles were missing from my bag....thet just says they went through my things.
Commentaires de Gestion de l’hôtel
17 sept. 2023 par Manager, Gestion de l’hôtel
Hello Javier,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our location. We hope to see you again in the future. Thank you for your valuable business.
par un voyageur
Publié le 4 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2023 par Manager, Gestion de l’hôtel
Hello Thomas,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
