Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Saint-Hyacinthe
Publié le 10 juin 2024 sur Expedia
Nice hotel but you can easily hear noise from other room.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Melissa, Gestion de l’hôtel
Hi Alexandre,I am happy to hear that you enjoyed the hotel during your stay with us. I do want to apologize for the noise disturbances that you encountered from the other room. I understand how this would be frustrating to relax while you are in your guest room. If you come across this issue with any future stay, please let our front desk team know so that we can help improve your stay experience. Thank you,
par un voyageur
Publié le 14 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Director of Operations, Gestion de l’hôtel
Dear Solabia, Thank you for taking the time to leave your rating. We take pride in providing exceptional service; however, we regret if we did not meet these expectations during your stay. We look forward to another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.Warm Regards,Chris LiVotiDirector of Operations
par un voyageur de sherbrooke, canada
Publié le 5 juill. 2019 sur Expedia
déplu: pas capable de trouver un lit pour mon bébé au milieu de la nuit même si nous l'avions demandé au moment de la réservation; tapis dans les couloirs désuets; il faut payer même une petite bouteille d'eau à 5$.
Plu: service au déjeuner, le personnel était aidant et agréable.
Commentaires de Gestion de l’hôtel
17 juill. 2019 par Manager, Gestion de l’hôtel
Good afternoon,
Thank you for taking the time to review our hotel following your recent stay. We take each review we receive quite seriously, as our success is measured by your feedback. With that said, we are so glad to hear that you enjoyed our restaurant staff, but I would like to extend my sincerest apologies for any inconvenience and discomfort you endured during your recent stay. As you can imagine, this is not the type of guest experience we are trying to provide.
While I understand that my apologies do not change your experience, please know that your comments have not gone unnoticed and have been reviewed with my managed team for an immediate follow-up.
I sincerely hope we have the opportunity to welcome you back in the future so we can regain your confidence and valued patronage when your travel plans bring you to the Morristown area once again. If I may be of any future service, or should you wish to discuss your recent stay in further detail, please do not hesitate to contact the hotel directly and ask for Jessica.
Warm regards,
Jessica
par un voyageur
Publié le 5 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2019 par Manager, Gestion de l’hôtel
Good morning,
Thank you for taking the time to review our hotel following your recent stay. Should you wish to discuss your recent stay in further detail, please do not hesitate to contact the hotel directly and ask for Jessica.
We look forward to welcoming you back in the near future!
Warm regards,
Jessica
par un voyageur
Publié le 10 janv. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Shameera-Guest Services, Gestion de l’hôtel
Thank you for taking the time to review our hotel. With that being said all narratives are taken quite seriously in our quest to learn and grow. Any additional insight you could provide on how your stay proceeded would be greatly appreciated. If you would be willing to converse more in depth on your stay please provide me with an email address to contact you directly.
Again thank you for taking the time to provide us with a review. We look forward to welcoming you in the future!
Warm Regards,
Shameera
par un voyageur
Publié le 21 mai 2018 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2018 par Reservations Manager, Gestion de l’hôtel
Greetings from Morristown!
First and foremost, allow me to thank you for taking the time to review our hotel. We take each review we receive quite seriously as our success is measured by your feedback. I sincerely hope we have the opportunity to welcome you back in the near future on your next visit to downtown Morristown!
Warm regards,
Jessica
par un voyageur
Publié le 24 mars 2017 sur Hotels
par Kalin de Paris
Correct mais sans plus
Publié le 15 févr. 2016 sur HotelsChambre très petite, sinon propre dans l'ensemble. Correct mais sans plus.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Travis, Gestion de l’hôtel
Hello Jeffrey!Thank you for the wonderful rating! We are glad to know you enjoyed your stay. Come back and stay with us again soon!Warm Regards, Travis
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Candace, Gestion de l’hôtel
Dear Lisa,Thank you for being a guest at our hotel and for leave such a wonderful rating. We hope to welcome you back at Hyatt Regency Morristown at Headquarters Plaza.Warm regards,Candace
