Note fondée sur 352 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
Room stunk and had obvious water damage and two other men said their room was the same. But overall value and location worked for me
Commentaires de Gestion de l’hôtel
14 août 2024 par JACK PATEL, Gestion de l’hôtel
Dear Loran,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par JACK PATEL, Gestion de l’hôtel
Dear kevin,Thank you so much for sharing your recent stay with us. It is very unfortunate that we did not create that positive experience to inspire a return visit. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot and you can have a good stay next time. Hope you will reconsider.Sincerely,Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Property is a bit dated
Commentaires de Gestion de l’hôtel
29 juill. 2024 par JACK PATEL, Gestion de l’hôtel
Dear GREG,Thank you for your recent stay at our property. I am happy to see your comments and note that you were satisfied with our hospitality.we have noted the comment about the property condition , and we are working on to improve the stay for our guest.please come back and you will see the difference. Sincerely,Hotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
It was alright
Commentaires de Gestion de l’hôtel
29 juill. 2024 par JACK PATEL, Gestion de l’hôtel
Dear Tamala, Dear Bill,Thank you for your recent stay at our property. It is our honor to have guests like you and provide the best services. We want to see you back soon so that we can make your next visit even more memorable.Sincerely,Hotel Manager
par un voyageur
Pictures are deceiving
Publié le 22 juill. 2024 sur HotelsVery disappointed with this hotel. Do not believe the pictures oh the rooms. Ours looked nothing like the photos. We was assigned a room, went to said room and door wouldn’t open..back to the desk. She informed us that the door is broke and you have to open it a certain way. Umm, ok. We finally get in the room to see a shabby looking room. Upon inspection, we found pubic hair in the tub. We switched rooms, 2nd was shabby as well but was at least clean. We decided we would hunker down and make it work. Side note, the breakfast was horrible.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par JACK PATEL, Gestion de l’hôtel
Dear Lynn,Thank you for your feedback. We are very sorry to hear that your experience was less than pleasant. We take these matters very seriously and will be sure to pass along your comments to the appropriate departments. We hope you will give us another chance to show you how much we value our guests.Sincerely,Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
okay
Commentaires de Gestion de l’hôtel
29 juill. 2024 par JACK PATEL, Gestion de l’hôtel
Dear Omar,We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon.Sincerely,Hotel Manager
par un voyageur de Warrenton
Publié le 18 juill. 2024 sur Expedia
Rooms were unclean, one smelled so strongly of vomit we had to move to another room. Another had no shower curtain at all. The air conditioning did not seem to be on in the lobby/halls and was not on in the rooms until we turned them on, which made them stifling. Breakfast was mediocre and the coffee was not drinkable. We are not too picky, but would not stay here again.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par JACK PATEL, Gestion de l’hôtel
Dear Bethany,Thank you for staying with us and also for sharing your valuable feedback. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,Hotel Manager
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Nice and quiet had a good time at the bar. Great food around the property.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Jack Patel, Gestion de l’hôtel
Dear Fredrick,Thank you for your recent stay and for letting us know that you are happy with our hotel. I'm glad you enjoyed our amenities and the staff's hospitality. Your praise will inspire us to provide even better service to our guests in the future. We look forward to seeing you again soon.Sincerely,Hotel Manager
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Average
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Jack Patel, Gestion de l’hôtel
Dear Mevludin,We are disappointed to note that your overall experience of the stay was unsatisfactory.Whatever may be the reasons, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way.Sincerely,Hotel Manager
par un voyageur
Publié le 14 juill. 2024 sur Expedia
checked in and checked right back out - it’s disgusting
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Jack Patel, Gestion de l’hôtel
Dear Martina,We are deeply sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for inconvenience.This does not reflect the level of service we aim to provide, and we will address this matter with our team to ensure it does not happen again. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. We understand your frustration and regret any inconvenience caused. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager
