Note fondée sur 826 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2022 par Amber, Gestion de l’hôtel
Thank you for your valued feedback. We hope to see you on your future travels!
par un voyageur de Cheney
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay with us. It’s great to know that our efforts to provide excellent service and comfortable accommodations made a positive impression. We can’t wait to welcome you back for another amazing experience! Safe travels!
par un voyageur
Publié le 4 août 2024 sur Expedia
Nothing to add
Commentaires de Gestion de l’hôtel
8 août 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your 4/5 review! We’re glad you enjoyed your stay and appreciate your feedback. If there’s anything specific we can improve to make your next visit even better, please let us know. We look forward to welcoming you back soon!
par un voyageur
Publié le 3 août 2024 sur Expedia
I booked this on accident. I thought I was booking the Fairfield Inn, which is much nicer. This hotel is outdated. Previously this was a Super 8. They put new linens on the beds and pictures on the walls and called it Fair Bridge. Carpets are dirty. The chair and lamp in the room had stains. Bathtub was stained as was the shower curtain. There are better places to stay in Moscow!
Commentaires de Gestion de l’hôtel
8 août 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for the confusion and your experience with the condition of the hotel. We appreciate your comments regarding the cleanliness and updates needed, as they help us improve. Your comfort is important to us, and we’re committed to addressing these issues. We hope you’ll consider giving us another chance in the future. Safe travels!
par un voyageur
Publié le 3 août 2024 sur Expedia
Great location, good price. No complaints, just no wow factor.
Commentaires de Gestion de l’hôtel
8 août 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed our great location and found the price to be good. We appreciate your feedback about the lack of a "wow factor," and we’re always looking for ways to enhance our guests' experiences. We hope to provide you with something special during your next stay!
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your 4/5 review! We’re glad you enjoyed your stay and appreciate your feedback. If there’s anything specific we can improve to make your next visit even better, please let us know. We look forward to welcoming you back soon!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your thoughtful review! We’re glad to hear you enjoyed your stay overall. We appreciate your feedback and are always looking for ways to improve. If there’s anything specific you think we could do better, please let us know. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
There was an air conditioning unit that was breaking/broken and sounded like big machinery. It was so loud! Our shower randomly sprayed water out the fitting; getting water all over the bathroom. The sink faucet pressure is like Niagara Falls. Breakfast was very limited. Friendly front desk.
Commentaires de Gestion de l’hôtel
8 août 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear about the issues you experienced with the air conditioning, shower, and sink faucet. Your comfort is important to us, and we’ll make sure to address these concerns promptly. We’re glad to hear that you found our front desk staff friendly. We appreciate your input and hope to provide you with a better experience during your next visit!
par un voyageur
Good stay
Publié le 22 juill. 2024 sur HotelsWas a good stay thank hou
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your review! We're glad to hear you had a mostly positive experience. We appreciate your feedback and will use it to improve further. If there's anything specific you'd like to see next time, please let us know. We hope to welcome you back soon!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Marketing Team, Gestion de l’hôtel
I'm very sorry to hear about your experience. Your feedback is incredibly important to us, and we take your concerns seriously. Please reach out to us directly so we can address the issues you encountered and work towards a resolution. Thank you for bringing this to our attention.
