Note fondée sur 840 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2022 par Amber, Gestion de l’hôtel
Thank you for your valued feedback. We hope to see you on your future travels!
par un voyageur de Spokane
Publié le 26 août 2024 sur Expedia
TV didn't work well -we had to reset the Direct TV box both times we turned it on.
Would be nice to have protein included in the breakfast options.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your review! We appreciate your feedback about the TV issues and will look into improving that experience. Your suggestion for more protein options at breakfast is also valuable, and we’ll consider it as we plan our menu. We hope to welcome you back for a more enjoyable stay in the future!
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your thoughtful review! We’re glad to hear you enjoyed your stay overall. We appreciate your feedback and are always looking for ways to improve. If there’s anything specific you think we could do better, please let us know. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay with us. It’s great to know that our efforts to provide excellent service and comfortable accommodations made a positive impression. We can’t wait to welcome you back for another amazing experience! Safe travels!
par un voyageur
Publié le 17 août 2024 sur Expedia
This was a very outdated and run down property. Smelled like cigarette smoke despite being non-smoking. Sheets and towels were like tissue paper. This might all be somewhat tolerable were it not for the price - very expensive.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your feedback. We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. It’s disappointing to know that the condition of the property and the quality of linens did not meet your expectations, especially at the price point.We take issues like smoke odor very seriously and will investigate further. Your insights are invaluable as we work to improve our facilities and services. We hope you might consider giving us another chance in the future, as your satisfaction is important to us.
par un voyageur
Publié le 16 août 2024 sur Expedia
Old hotel, breakfast was the worse we've ever had at a hotel. Our room smelled like a wet dog. Paid $330.00 a night for this
Ridiculous. Won't go back.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your feedback. We're truly sorry to hear about your experience and appreciate you bringing these issues to our attention. It’s disappointing to know that the condition of the hotel and the breakfast did not meet your expectations, especially at that price point. We take all guest concerns seriously and will address the odor and breakfast quality with our team. Your satisfaction is important to us, and we hope you might consider giving us another chance in the future to provide a better experience.
par un voyageur
Publié le 16 août 2024 sur Expedia
Super close to everything.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your thoughtful review! We’re glad to hear you enjoyed your stay overall. We appreciate your feedback and are always looking for ways to improve. If there’s anything specific you think we could do better, please let us know. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your thoughtful review! We’re glad to hear you enjoyed your stay overall. We appreciate your feedback and are always looking for ways to improve. If there’s anything specific you think we could do better, please let us know. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We take all reviews seriously and would love to understand more about the issues you encountered. Your insights are invaluable in helping us improve. Please feel free to reach out directly so we can address your concerns. We hope to have the opportunity to make it right in the future.
par un voyageur
Please train night staff to be welcoming.
Publié le 15 août 2024 sur HotelsThe employee that checked us in was very rude. She needs training on how to act in a service industry. By contrast, the young man who checked us out was very friendly.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marketing Team, Gestion de l’hôtel
Thank you for your review! We’re glad to hear you had a positive experience at checkout, but we’re sorry to learn about the rudeness you encountered during check-in. We appreciate your feedback and will address this with our team to ensure all staff members receive the proper training in customer service. Your insights are valuable, and we hope to provide you with a smoother experience on your next visit!
