Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Déçus par cet hôtel
Publié le 23 avr. 2023 sur HotelsHôtel bien situé mais très vieillissant. Salle de bain sale (traces urine bord des toilettes et rebords de douche sale) Balcon sale.
Personnel convenable, on sent que c'est un peu l'usine.
Grande piscine, mais assez dégradée
Commentaires de Gestion de l’hôtel
23 avr. 2023 par Sun City Team, Gestion de l’hôtel
Dear SuzanneThank you for the review.We apologize for the dirty balcony and bathroom, we will bring this to the attention of our house keeping for them to improve on the service, thank you complimenting our staff.we appreciate all your comments.
par un voyageur
Publié le 18 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2020 par Michelle , Gestion de l’hôtel
Good Day Fabien,
Thank you for taking the time to complete the survey on your stay with us.
We hope to see you at Sun Soho again soon!
Kind Regards
Michelle Dutton
Acting Hotel Manager - Soho
par un voyageur
Publié le 22 févr. 2017 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Rooms were very very noisy and you could here the room next doors conversation
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sun City Hotel team, Gestion de l’hôtel
Dear JaneThank you for rating us, all your comments have been noted for investigations in order to improve our service.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Sun City Hotel team, Gestion de l’hôtel
Dear AnilThank you for the review, we appreciate the rating.Looking forward to doing business with you.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
We stayed at the Sun City Casino Hotel in late August (still winter in South Africa) On 2 days we had temperature in the 30 degrees, 2 days had temperatures in the mid 20s and one where the temperature was high teens. You were allowed to use the pools at the adjacent hotels as well as the waterpark but not the Palace hotel. All the pools were not heated * including the Lazy river at the Valley of the waves so make sure you go there on a hot day. *Apart from a tiny part of the pool in Cascades which was warm! The Casino was a central location and was the centre of the night life for the area (Particularly at the weekends when there was a nightclub on site) During our stay there was some renovation work being carried out on the property but we were given an upgrade to a quieter room, which was good of them. The overall service was really good and breakfast was extensive with anything you would wish for on a buffet-style basis. We did use the Casino on one night and had to get a card to use it but, it was free and didn't take long you just needed a passport for identification. The hotel was quite quiet during the week but livened up at weekends. On site were a number of reasonably priced restaurants, Legends was our favourite as it had live music and you could have a dance too. The Maze is worth a visit and there are lots of activities to do from the hotel. We did a game drive, an escape room and a segway tour to the crocodile pit. All these activities were excellent.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Sun City Hotel team, Gestion de l’hôtel
Dear JohnIt was a pleasure hosting you, thank you for the great review, we hope to see you again soon.
par un voyageur
Publié le 24 mai 2024 sur Expedia
would of been nice if the pool was heated, it was freezing
Commentaires de Gestion de l’hôtel
24 mai 2024 par Sun City Team, Gestion de l’hôtel
Dear LesleyWe do have a heated pool at the Vacation Club, where you can enjoy a warm swim. Thank you for the ratings.
par un voyageur
Great Stay @ Sun City
Publié le 20 mai 2024 sur HotelsThoroughly enjoyed my stay at Sun City. Staff were very professional and helpful. Food was excellent and lots of activities to do. We will definitely visit again for longer next time.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Sun City Team, Gestion de l’hôtel
Good Day IanThank you for such positive feedback, we appreciate the compliments and we look forward to welcoming you back soon.
par un voyageur
Publié le 26 mars 2024 sur Expedia
Overall positive experience although in some aspects bit over priced.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Sun City Team, Gestion de l’hôtel
Dear HomeroWe appreciate your feedback, thank you.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
The entire hotel requires a face lift. Lack of staff as well. When trying to get issues sorted at reception and ordering food and drinks by the pool.
We got loved 3 times for our room.
1st room has Ants in it, 2nd room was an accessibility room. And we finally got issued a room that was suitable.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Sun City Team, Gestion de l’hôtel
Dear MartinThank you for the review, your comments have been noted and the issues will be addressed.
