Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A oublier !
Publié le 5 mars 2018 sur HotelsChangement de lodge à l'arrivée car complet obligés le lendemain de revenir pour le breakfast, donc pas de diner sur place mais 15 km à faire pour trouver un sandwich dans une station service et puis pas de prestations proposées sur le site (piscine salle de gym) car le lodge à l'autre bout de la rue était une simple maison heureusement que le coût n'etait que de 1100 rands
Ils avaient notre numero de téléphone ils pouvaient nous prevenir des désagréments à venir ce n'est pas correct
Commentaires de Gestion de l’hôtel
11 avr. 2018 par Valley View Guest House, Gestion de l’hôtel
Good Afternoon
Thank you for staying with us.
We are very sorry for you to have dinner 15km away from the guesthouse.
Hope to you will visit us again.
Regards
par un voyageur
Publié le 22 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
22 déc. 2021 par Angie, Gestion de l’hôtel
booked for 4 people 2adults& 2 kids, but they were 7 people, in one room
par un voyageur
Publié le 1 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
3 déc. 2021 par Angie, Gestion de l’hôtel
Thank you for staying with us, hope to see you again
par un voyageur
Publié le 16 oct. 2020 sur Hotels
par un voyageur
Valley View Guest Lodge | Pilanesberg
Publié le 29 déc. 2019 sur HotelsThe service level was poor, below our expectation. Hotel staff not communicative to the extent of preparing unconfirmed breakfast.
We found this a bit strange for a guest lodge.
par un voyageur
Knus, schoon en netjes
Publié le 2 sept. 2019 sur HotelsGezellig en knusse bed and breakfast. De kamer was ruim en alles was netjes en schoon. Het ontbijt was voldoende. Vlakbij Pilanesberg National Park.
Commentaires de Gestion de l’hôtel
1 nov. 2019 par Valley View Guesthouse, Gestion de l’hôtel
Good Afternoon
Thank you for staying with us we appreciate it.
Regards
par un voyageur
Publié le 22 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2019 par Valley View , Gestion de l’hôtel
Thank you for staying with us.
We appreciate it.
par un voyageur
Best choice to stay
Publié le 23 mars 2019 sur HotelsAmazing, good service, friendly staff, clean place
Commentaires de Gestion de l’hôtel
1 avr. 2019 par Valley View Guest house etx-vjoyce, Gestion de l’hôtel
Good Afternoon
Thank you for staying with us we really appreciate.
Regards
par un voyageur
Misleading/inaccurate business listing; Worst ever
Publié le 23 janv. 2019 sur HotelsThe Guest House's advert online is totally inaccurate and misleading. It only describes and shows photos of the main building; yet not of a separate building located about 5 minutes away, which is where they send many guests.
We were among the unfortunate ones to be told, upon check-in, that there's no vacancy at the main site. Instead, we were given a room that is of the worst standard ever seen.
The carpet was wet from a leaking sliding door, so the room smelled very bad from mildew. We requested a room that didn't smell but were told the place was fully booked -- no apologies or sympathy shown at all by the staff, despite that we had children with us.
There was no running water when we arrived, so couldn't take showers before bedtime (which we needed to do because we had to leave the next morning before sunrise for a very early game drive); and clearly management was aware of this because they provided buckets of water in the bathroom to flush the toilet. In the morning, some water did eventually come out of the tap, but it was cold (no hot water at all).
There was also no internet in the room.
We paid around USD$170 for the night, despite this being of brothel quality! The place was a major rip-off and was not anything like the place that we expected, according to the booking made online.
Commentaires de Gestion de l’hôtel
27 janv. 2019 par Valley View, Gestion de l’hôtel
Afternoon
We apologies about unforeseen circumstances of the experience of water shortage, we were not the only ones, it was the whole area.
Our both guesthouses is listed on the website. Please visit our website, even on hotel.com.
Regards
par un voyageur
Disaster holiday break.
Publié le 16 déc. 2018 sur HotelsI didn't stay, left the next morning. There is no way the place is 3 star. It's Not in a national park!!!. I would appreciate a refund please.
