Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2021 sur Expedia
Emplacement pratique pour rejoindre le parc Kilimandjaro. Hôtel agréable pour se détendre apres une longue journée.
Points négatifs: la chambre n'est pas faite après la première nuit et la nourriture est basique.
par un voyageur de Wenham
Publié le 21 juill. 2024 sur Expedia
We stayed at Chayna Lodge for 2 nights before we climbed Mount Kilimanjaro. The staff was amazing, especially Omar. He was so kind and helpful for our entire state. When we left to hike mountain, they were kind enough to hold onto our luggage and put our personal items in a locked safe. The property is beautiful and well cared for. the breakfast buffet was great and included an omelette station. I would definitely go back and visit.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Chanya Lodge, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're thrilled you enjoyed your stay at Chanya Lodge and appreciated Omar's exceptional service. We're proud of our staff and glad they made a positive impact on your experience. We're also happy you enjoyed our property, breakfast buffet, and omelette station. Thank you for choosing us as your pre-Kilimanjaro climb accommodation - we'd be delighted to welcome you back!Best wishes from Chanya Lodge Team
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Flott hotell i utkanten av Moshi! Nydelige rom og ansatte som yter det lille ekstra. Svært rent og pent.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Chanya Lodge, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're thrilled you enjoyed your stay, our rooms, and our staff's exceptional service. We're glad you appreciated our team's efforts. We look forward to welcoming you back soon!Norwegian(Google translation): Takk for din fantastiske anmeldelse! Vi er begeistret for at du likte oppholdet ditt, rommene våre og de ansattes eksepsjonelle service. Vi er glade for at du satte pris på teamets innsats. Vi ser frem til å ønske deg velkommen tilbake snart!
par un voyageur de Lake worth
Publié le 5 juin 2024 sur Expedia
par un voyageur
Publié le 25 mars 2024 sur Expedia
The people that work at this hotel deserve 10 stars! Professional and very accommodating in every way imaginable. They make the property what it is. The restaurant food is delicious but a bit pricey for the area. If you’re staying in Moshi or intending to climb Mt. Kilimanjaro, I definitely recommend staying here. Our favorite part about this hotel were the workers & the food!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Chanya Lodge, Gestion de l’hôtel
Dear Angela,Thank you for your glowing review! We're thrilled our staff exceeded your expectations with their professionalism and accommodation. We're glad you enjoyed our restaurant's delicious food. Your recommendation is highly appreciated.Look forward to welcoming you back to Chanya Lodge!
par un voyageur
Publié le 3 nov. 2023 sur Expedia
par un voyageur
Publié le 13 avr. 2023 sur Expedia
Fantastic staff made us feel at home. Great food and nice rooms. Perfect place to unwind after a Kili trek.
par un voyageur
Publié le 12 févr. 2023 sur Expedia
par un voyageur de Cambridge
Publié le 28 oct. 2022 sur Expedia
Excellent staff, good a la carte food (buffet not so good). But the rooms are not exciting for what you are paying. Partly this just seems to be northern Tanzania, where everything is charged in dollars and overpriced. One day when the hotel was almost empty, management turned off the generator without saying anything to save some money. They didn't come round with a discount.
Commentaires de Gestion de l’hôtel
18 nov. 2022 par Guest Relations, Gestion de l’hôtel
Dear Mr. Richard,We thank you for choosing Chanya Lodge for your recent stay in Moshi and we highly appreciate your feedback and the time you have taken to write it.We are happy to hear your great feedback regarding our team and the a la carte food. Apologies that our buffet and rooms did not meet or exceed your expectations. In order for us to understand better and on ways you think we could improve these, may we kindly request you to get in touch with us via email with more information, we are very happy to constantly learn, evolve and improve.Regarding the generator - we (the whole of Kilimanjaro region) are recently facing a considerable amount of power cuts several times a week up to 12 hours per day. Although we have a power back with a high capacity generator, it cannot be continuously run for a long duration of time, hence it may have been switched off. We try to plan sensibly considering energy efficiency and our WiFi and communication systems work on a battery system, not relying on the electricity or generator. The information regarding the generator usage is noted in the information books in each room, although we apologise that this was not communicated verbally to you during your stay. We regret that these matters during your stay were not raised to the management who had the pleasure of meeting you several times; which may have allowed them to take possible actions immediately.Apologies for any inconveniences however we look forward to hearing from you and welcoming you back again, giving us another opportunity to create your wonderful stay. Once again thank you for sharing your feedback.
par un voyageur
Publié le 10 avr. 2022 sur Expedia
Was really nice. But hot water lacking
