Avis Tranquility Island Resort

We regret to hear of Sharon’s complaint, we have no problem with the solar lights unless guests leave them on during the day when the batteries are being charged, the generator is advertised in the information folder in each room and normally mentioned by the staff that it is only being run for two hours in the morning and two hours again in the afternoon. There is a plastic box in the fare for guests to put any food that they might have in their bags as we do have Polynesian rats that live in the coconut trees and are endemic to every island in the Pacific but they will eat other food as well as the coconuts. We regularly poison them around the resort area which keeps them at bay for about one month at a time but then they forage for other food after that hence the fare box. We have two dogs that like to adopt guests and become protective of them and another sometimes joins them. They do sometimes bark if any intruders come near the guests including the occasional wild pig or other bush dogs who may be walking down the pathway and in some cases village people who may be fishing. Near the shore. They are very friendly dogs and some guests do encourage them to stay with them at the fares and are happy for their company. One dog in particular loves to act as a tour guide and takes people on bush walks when they want to explore. We do have a problem with some rubbish as we are on a lee shore and anything that is thrown or washed into the water from the mainland ends up on our shore each tide, this is normally picked up daily and is either burnt or packed in plastic garbage bags to come back to town for disposal For Sharon, we looked after her with her special dietary request . She did enjoy scuba diving. We think that maybe tranquility may not be the right sort of place for Sharon to enjoy.

Hello Jacinda and Thomas,It was a pleasure to have you on Tranquility. Thank you for all the kind words.All the best.

Hello David,Thank you for your comment about the reefs and the staff.However, we are really shocked about this review. You stayed with us for a week and never mentioned any problems. Our bungalows are made in traditionally Vanuatu style but still are very well maintained and comfortable, solar lights and brand new power plugs, hot water, new mosquito nets... Tranquility is an eco-resort and might be not suitable for people expecting very fancy buildings and equipment like on a 5 stars resort. We would like you to send us an email and tell us exactly what problem you encounter so we can improve, instead of leaving a very unfair and destructive review.

Hello, Thank you very much for your kind review, we really appreciate the kind words and that you enjoyed the dogs company! :) The Tranquility Team