Note fondée sur 648 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
bon rapport qualité prix
Publié le 12 mars 2017 sur Expediala chambre est spacieuse et confortable.les lits sont fermes. le déjeuner très acceptable . la literie et les serviettes seraient à renouveler.
Recommandé
pour Tout le mondepar un voyageur de Beauharnois QC
Bel hotel. Deux séjours en cinq jours
Publié le 16 janv. 2016 sur Expedia
Pour : Personnel souriant, bonne présentation du personnel et des chambres.
Contre : Petit rafraîchissement : traces d'humidité au plafond de la salle de bains et taches blanchâtres suspectes dans le climatiseur.
Emplacement : Près de l'autoroute, aller jusqu'à la sortie 31 pour le carburant (FlyingJ)
Insonorisation excellente malgré la proximité d'un truck-stop, literie propre et confortable. Aurait besoin d'un rafraîchissement dans la salle d'eau et d'un bon nettoyage du climatiseur (chambre 125). Adresse à retenir.
Commentaires de Gestion de l’hôtel
26 oct. 2016 par LesLeigh A, Gestion de l’hôtel
Merci pour vos commentaires. Nous allons aborder directement ces questions. Nous sommes heureux que vous avez apprécié le séjour dans l'ensemble. Nous hoipe de vous revoir à l'avenir !!
Sincères amitiés,
Lesleigh Arnold
Guest Service Manager
Recommandé
pour Tout le mondepar un voyageur de D.
Excellent stay!
Publié le 21 oct. 2015 sur ExpediaWould definitely recommend this place !
Comfortable bed and delicious breakfast!
Commentaires de Gestion de l’hôtel
30 nov. 2016 par Ted, Gestion de l’hôtel
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Kind Regards,
Ted Speaker
General Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Valeka, Gestion de l’hôtel
Thank so much for the great review. Or number 1 goal is 100 % guest satisfaction. We look forward to seeing you real soonBest Regards,
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Valeka, Gestion de l’hôtel
Thank so much for the great review. Or number 1 goal is 100 % guest satisfaction. We look forward to seeing you real soonBest Regards,
par un voyageur
In a clutch. Evacuating Helene.
Publié le 29 sept. 2024 sur HotelsShot in the dark…evacuating bc of Helene. Room not ready for check-in until 4:30 pm. Ironically, they were waiting for the floor to dry, which was filthy, so I’m not sure what they mopped with. They required a $100 deposit for “incidentals/damages”. This was strange. The window had a blind, no drapes, so the light from the parking lot lit up the room at night. Mold-mildew in several places on the ceiling and in the shower/tub. The room just felt dirty. Fortunately, I brought my own linen and pillows. The lobby also felt unclean. They were storing boxes of TP and other supplies in the lobby. I didn’t brave the “breakfast”. Water backed up in the tub during shower. The exterior of the hotel was a little rough. Checking in and checking out was painful; took way too much time. They literally called the housekeeper to check my room before returning my $100 cash deposit. Not sure what kind of activity they have had in the past to warrant this deposit process. all in all, super sketchy and dirty.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Ted, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Respectfully,
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ted, Gestion de l’hôtel
Thank so much for the great review. Or number 1 goal is 100 % guest satisfaction. We look forward to seeing you real soonBest Regards,Ted Speaker
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ted, Gestion de l’hôtel
Thank you so much for providing your positive feedback regarding your recent stay with us. We are very pleased to know you had a great stay and enjoyed our property as well as our staff. We hope to be able to welcome you back in the future!Respectfully,
par un voyageur
This place sucks filthy floor
Publié le 28 août 2024 sur HotelsThe floor was black with filth. It was terrible. Then the clerk said she could not do anything for me because I used a third party. They still owe me 100 credit back on card. They accused me of stealing towels before I even checked out.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ted, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Ted Speaker
par un voyageur
Publié le 27 août 2024 sur Hotels
Very clean room. Front desk staff was very nice and helpful!!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ted, Gestion de l’hôtel
Thank you for taking the time to write such a wonderful review! We are so glad you loved EconoLodge Pascagoula-Moss Point and that you found our team friendly and helpful. Our team members love taking care of our guests and ensuring they are comfortable and feel at home during their stay, so I will pass your comments along to them. Ted Speaker
