Note fondée sur 80 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Worst Trip Ever
Publié le 1 août 2024 sur HomeAwayBeautiful Property,but rundown. Needs work and fixing.Had cold water all week! Cold showers 5 out of seven nights.Texting manager and was told she would take care of it never did! Air conditioner in one room wasn’t working.Many other things went wrong.Too many to list. Would Never go back. Beach was gorgeous Have rented many Villas all over Caribbean,this was the Worst one! Very stressful week
Commentaires de Gestion de l’hôtel
2 août 2024 par VrboOwner, Gestion de l’hôtel
It was really strange getting such a “review”, looks like guests stayed in the ruins…
I have never had a WORD from them about ANY issue during their stay!
What was found out from our staff is that:
1. Hot water was fixed next day upon technical issue happened.
2. AC just in one room was also fixed right away.
3. As apologies our staff made everything to make guests happy and… they were happy indeed!
4. Any issue (two mentioned are common) may happen, but we do always our best to fix it.
5. “Many things went wrong” means nothing, especially with many previous guests absolutely adequate good reviews.
So, we have no idea and actually NO REAL REASON why she posted 1😅 star review… Probably PMS or something…God bless you…
par un voyageur
Excellent location
Publié le 25 juill. 2024 sur HomeAwayGreat place for 4 couples. We stayed here for my 50th birthday. Beach is beautiful and we had it to ourselves. Property has some upkeep issues but not unexpected for beachfront island property that gets a lot of wear and tear. We never got to meet Gabby but the cleaning crew let us in as they were wrapping up when we arrived. Had a couple of issues that Gabby addressed. Overall great vacation!
par un voyageur
Beautiful week at Casa Del Mar
Publié le 2 juill. 2024 sur HomeAwayPerfect location and layout for 2 families! Great beach!
par un voyageur
Great location
Publié le 26 avr. 2024 sur HomeAwayCan’t beat the location and beach access. Very cozy and private.
par un voyageur
Casa Del Mar Villa I - Great Location Property needs some love
Publié le 1 avr. 2024 sur HomeAwayWe had a wonderful week in Exuma while staying at Casa Del Mar. The house is in a great location on the island and is a really cool layout for big groups- our family had a wonderful time! The owner is quick to respond and helpful while booking, once passed onto the property manager you may find the response time to be longer & extremely limited. She never did come to meet us at check in time, however she did accommodate us for an early check in which we very much appreciated! The property manager sent her assistant, Darron to welcome us, he was AMAZING- helped with all our questions and house needs. The house has several maintenance issues and items needing to be fixed- that we reported to Darron. The house is really cool and has great amenities & space, Exuma is an amazing island & we felt very safe at Casa Del Mar.
par un voyageur
Great spot for families
Publié le 12 mars 2024 sur HomeAwayGreat location. Great beach. Perfect place for families and convenient.
par un voyageur de Charlotte
A True Paradise!
Publié le 28 févr. 2024 sur HomeAwayCasa del Mar is a picture perfect vacation paradise! We stayed in villas I and II and they did not disappoint. The sweeping views of the water, the beautiful pool area, and the home furnishings were just a few of the highlights. Darron was an incredible property manager. He took care of some small issues so promptly and allowed us to come in the house and change before it was technically ready for us. We will be returning for sure.
par un voyageur
Villa 2
Publié le 9 févr. 2024 sur HomeAwayVery close to airport. Takes about 20 minutes to drive into Georgetown for groceries. The set up of the property was great for four couples. Having our own private pool and great ocean views from our balconies was a huge plus! The beach was very private and most of the time we had it to ourselves. Wish the beach chairs were in better shape only a few were usable. Plenty of beach towels available. No table games in either unit. We did bring cards and one game with us. There are frequent power surges. The flashlight in the unit needed new batteries. We enjoyed the outdoor kitchen area. Had to call the property manager to bring a propane tank. You have to arrange in advance if you want to use the icemaker on the refrigerator. The air conditioner in one unit had to be attended to a few times. The ceiling fan in the upstairs of one unit missing a blade so fan could not be used. Would have been nice to use the fan when air conditioning not working. Some furniture pieces needed to be updated. One of the king beds headboard looked like a cat had scratched it all up. Safe was locked asked property manager few times to unlock for us. Never unlocked. Upon arrival floors were still dirty. There was a mop available. Just needs a little TLC. Overall we enjoyed our stay and would definitely return. The beauty of the islands beaches outweighed everything else!
par un voyageur
Casa Del Mar has everything you could need for a trip to Exuma
Publié le 27 nov. 2023 sur HomeAwayProperty is equipped with everything you could need. Beds are comfortable, the house was clean. Gabby was a huge help during the entire stay. Close to the airport. A++++++
par un voyageur
Beautiful beach
Publié le 27 sept. 2023 sur HomeAwayGreat location, perfect for a family vacation!!
