Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Waco
Great location & beautiful property
Publié le 4 nov. 2024 sur HomeAwayWe stayed 5 nights and the place was exactly what was shown and described in the pictures. It was a short walk to the beach and was equipped with plenty of beach chairs and towels. The electricity cut off one night for about 40 minutes and the owner said that was fairly common on the island. Other than that, we had a wonderful experience the entire stay.
par un voyageur
Very nice property
Publié le 9 sept. 2024 sur HomeAwayVery good property close to the beautiful beach property manager and owner are very friendly and communicative we are a big group of 9 adults and one child and we had beautiful time at casa Del Mar
par un voyageur
Amazing vacation!
Publié le 24 juill. 2024 sur HomeAwayWe had an absolute blast at the Casa Del Mar! What an amazing property! Dmitri was great through the planning process, offering help and recommendations for everything we needed for our trip. The property is spectacular. The home is fully equipped with everything you need to cook or enjoy the pool and courtyard. The rooms inside the house were large and beautifully decorated.
The location and beach are spectacular.The ocean was the perfect temperature and the waves subtle enough so that you didn't have to worry about getting knocked over. The beach was basically all ours with only a couple other people in sight. Amazing experience overall!
par un voyageur
Great potential but needs some attention
Publié le 23 juin 2024 sur HomeAwayThis property is perfect for two families or groups traveling together. It sits close to the beach (2 houses back) so catches a nice breeze and the pool is great. The kitchen is modern, well stocked and we cooked most nights since restaurants are not super close by and service is generally slow. Our biggest complaint (and it seems to be a recurring theme among these reviews) is that the property manager is not easy to get in touch with and doesn’t have much follow through. We inquired about the possibility of an early check in but received no reply so arrived on time and she was still cleaning. One unit was very clean and the other seemed unfinished. The propane tanks for the gas grill were both empty upon arrival and we didn’t get replacements for 24+ hours and had to request multiple times. The sheets for the pull out sofas did not fit (twin size for a double bed in one unit and king on double in another) and the air conditioners on the 2nd floor of both units did not work well at all. Wi-Fi was spotty and we did not receive any of the major network channels on the tv. There are no written instructions from the owner/manager regarding expectations upon check out and no directions as to how to operate things. We love the Bahamas & have traveled to the Caribbean many times so understand that life there moves at a slower pace but feel the property could be greatly improved if the property manager seemed a more prepared/responsive.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par VrboOwner, Gestion de l’hôtel
Anne, thank you for your review. We apologize that your experience at our Villa did not meet your expectations. Since this is our first 3 star review in 5 years of operation, our management team went over every and each detail that you've mentioned. Our manager keeps a thorough log, registering all your incoming calls/requests/complaints and we double checked to make sure that all of your requests have been responded to and attended in the most prompt matter. I have to notice that multiple people from your group have been contacting Gabby regarding different matters and it seem coordination within your own group could be much better. It should be mentioned that Exuma is rather rural community and getting certain things done require time as well as electricity/internet outages are a pretty common thing to happen here. Our internet connection is best available on the island. We are not sure you why you have not been able to find a proper bedding, stored in the closets or find Direct TV channels, which we never experienced trouble with at any given time. We have also additionally serviced all air units to make sure they are properly running/functioning. Our local manager, Gabby, has been positively mentioned in over 50 reviews on VRBO and this means a world to us as she has positively impacted thousands of travelers, which we enjoyed accommodating at our Villa over the years.
Again, thank you for your review and your shared experience, which we do appreciate. Brgds/Dmitri
par un voyageur
Paradise!
Publié le 20 juin 2024 sur HomeAwayWe were 2 families with teenagers, a total of 4 adults and 3 teenagers. We had more than enough room; the property could easily accommodate more. We stayed 5 nights. We enjoyed the pool and grilling out at the house. The beds were comfy (except the pull out couch, but those never are), and the separate AC units for each room were nice! We were just steps from the beach! We spent a lot of time on the beach, watching the sunrise, swimming, relaxing, and using the SUP/kayak that were provided.
Gabby was super nice and accommodated our request for an early check in and late check out.
We had the best time and highly recommend Casa Del Mar!
par un voyageur
Casa Del Mar luxury indeed!
Publié le 30 mai 2024 sur HomeAwayCasa Del Mar is beautiful. We had 13 total people with three small children under the ages of five. Dimitri and Gabby were very accommodating to our needs and quick to reply with all of our questions. We loved the pool between the two villas and having the two villas gave us more privacy. The beach in front of the villas was great and we spent two of our days beachside.
par un voyageur
should have stayed longer!!
Publié le 28 avr. 2024 sur HomeAwayAbsolutely amazing. Very convenient, close to the airport and on a perfect secluded beach. Felt very safe. Pool was great and sheltered, steps from the beach. Layout of the property worked perfectly for our 2 families. Had fun playing beach volleyball as well. Our only complaint is we didn't have enough time there! So many amazing places to explore. Thank you!!
par un voyageur
Great family vacation spot
Publié le 21 avr. 2024 sur HomeAwayPerfect house for a family get away. Accommodates all ages, and the combination of pool and beach was perfect.
par un voyageur
Family and Friends in the Bahamas
Publié le 9 avr. 2024 sur HomeAwayGreat stay. Great Property. close enough to restaurants but private.
par un voyageur
Exactly as listed- beautiful!
Publié le 30 mars 2024 sur HomeAwayWe had a week with two families with young kids at this property. We had the best visit! The two homes were perfect for us to have our own space but have joint meals together. The kids lived in the pool and the ocean was just steps away. The property was fully stocked and the managers incredibly responsive. Exuma is gorgeous and we visit every year. This is one we would definitely return to!
