Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Enjoyed my stay,will definitely stay again
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Guest Relations, Gestion de l’hôtel
Thank you, Linda! We’re so glad you enjoyed your stay and thrilled to hear you’ll be staying with us again. We look forward to welcoming you back!
par un voyageur
Publié le 1 sept. 2024 sur Wotif
Wasnt very clean
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that the cleanliness during your stay didn't meet your expectations. We take pride in maintaining high standards and apologise for falling short on this occasion.Your comments will be passed on to our housekeeping team to ensure improvements are made. We hope you'll consider giving us another chance in the future to provide you with a better experience.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Absolutely fabulous night, great staff great accommodation and facilities. My family loved playing the board games and cards. And the view of the sunrise over the lake was spectacular. Thank you
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Guest Relations, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear you had an absolutely fabulous night and enjoyed our staff, accommodation, and facilities. It's great to know your family loved the board games and cards, and we agree—the sunrise over the lake is truly spectacular! We look forward to welcoming you back soon.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
1 juill. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your 5 out of 5-star review. Super pleased that you enjoyed your stay with us. Safe travels.
par un voyageur
Publié le 15 mai 2024 sur Wotif
Beautiful, and Clean, nect time We make a Booking, We. will make sure We Book a Cabin, closer, to the Toilets & Showers
Commentaires de Gestion de l’hôtel
16 mai 2024 par Guest Relations, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We appreciate your input and are glad to hear that you enjoyed your stay overall. We hope to welcome you back soon and provide you with an even more enjoyable experience. If there's anything specific you would like us to consider for your next visit, please don't hesitate to let us know.
par un voyageur
We loved this cabin!!
Publié le 30 avr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
9 mai 2024 par Guest Relations, Gestion de l’hôtel
We love that you loved it!! Thanks so much.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mai 2024 par Guest Relations, Gestion de l’hôtel
Hello Arthur and thank you for your review. We are pleased to read that you have enjoyed your stay with us although it looks like our bed could have improved.
par un voyageur
Publié le 1 mars 2024 sur Wotif
Commentaires de Gestion de l’hôtel
4 mars 2024 par Guest Relations, Gestion de l’hôtel
Appreciate the top score and am pleased we met your expectations, Richard. Thanks so much.
par un voyageur
受難住宿體驗
Publié le 27 févr. 2024 sur Hotels帳篷設於湖邊 帳篷內設備齊全 整潔 舒適 可惜暖氣機壞了 整晚又有大型貨車不停地來回駛過營地 聲浪巨大 無法入睡 翌日 帶著極度疲倦😩身驅離開
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Guest Relations, Gestion de l’hôtel
We sincerely apologise for any inconvenience you experienced with the heater during your stay. Our primary goal is to ensure our guests have a wonderful experience, and we appreciate your feedback.In the future, we encourage guests to communicate any issues while still at the park, allowing us the opportunity to promptly address and resolve concerns, whether through fixing or replacing the equipment.
par un voyageur
Nice cabin
Publié le 14 févr. 2024 sur HotelsNice cabin, clean and spacious.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay in our cabin and found it clean and spacious. Providing a comfortable and clean environment for our guests is a top priority, and we're pleased to know that we met your expectations.
