Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Wotif
Had a good time with my family.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Breathtaker Hotel & Spa, Gestion de l’hôtel
Hi Helen, thank you for your review. We are delighted that you enjoyed your stay at the Breathtaker Hotel & Spa. We look forward to seeing you again soon!
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Breathtaker Hotel & Spa, Gestion de l’hôtel
Hi John, thank you for your review.
par un voyageur
Publié le 22 juill. 2024 sur Wotif
wasnt enough food options ,under 18 year olds coudnt use day spa and bar closed by 8.30pm ,for the cost i wasnt happy
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Breathtaker Hotel & Spa, Gestion de l’hôtel
Hi Scott, thank you for your feedback. We are sorry to hear online that your stay wasn’t as good as we hope it would be. We offer a range of unique services including the VIP Below Snowline Transfer, and the additional Carpark Transfer, Spa and Wellness area, two Restaurants, complimentary Breakfast and Barista made coffees, and Happy-Hour drinks, as well as numerous other benefits and discounts as part of the Breathtaker Club. We hope that in the future any issues can be brought to our attention, so we can address and resolve them while you are here.
par un voyageur
Publié le 18 août 2023 sur Expedia
par un voyageur
Publié le 1 juill. 2023 sur Expedia
The property is well located and good quality, but out-dated and in some areas underwhelming given the price
Staff are very welcoming, attentive and do a good job
Areas of concern: the ski-storage area is undersized and agricultural given the class of hotel, with basic cages and no heating room or obvious place for changing and fitting skis other than in the main entry which is crowded and wet; the spas and pool facility is great but not available even for teenage kids which is not well advertised and given they seem to allow any old riff-raff from the slopes in to the facility I don't understand why paying guests who can behave themselves albeit are under the age of 18 cannot join; the drying facilities in room are too small and co-located with the bin! Internet facility is hopeless and anyone using a work device that has any level of security may as well bring a typewriter with them; meals in signature restaurant are good, but the room could do with more atmosphere; the happy hour offering is good!
Commentaires de Gestion de l’hôtel
25 juill. 2023 par Breathtaker Hotel & Spa, Gestion de l’hôtel
Hi Joseph, Thank you for your review and the feedback. Many of our rooms were renovated and refurbished last summer and the remainder, including the Ski Storage area, are scheduled for renovation this summer. We appreciate the feedback regarding the pools and the age limits, we are always looking at ways we can improve our venue and the experience for guests. We anticipate that the bins are removed from the cupboard upon check-in as they are just stored there between reservations. We look forward to seeing you again soon.
par un voyageur
Publié le 20 juin 2022 sur Expedia
Well taken care of, close to the ski slopes, cosy rooms, friendly staff, convenient food options, great breakfast delivered to the rooms.
Luggage and ski storage, accommodating if you arrive early and plan to depart late by storing the luggage.
par un voyageur
Publié le 18 juin 2022 sur Expedia
Breathtaker Hotel & Spa at Mt Buller was indeed breathtaking!
We were a party of 4A2C and it was our first time at a ski resort. We spent 3D2N thru the beginning of the season.
We had planned for the trip 6mths in advance to ensure a memorable trip for the young and old. And we are certainly glad we chose Breathtaker.
Pre trip, we were slightly taken by their rates and how fast they were booked out. We asked plenty questions and Breathtaker’s folks were always prompt with their replies. Kaidi & Anne were patient and their service level assured us that we made the right choice booking our stay with them.
We enquired about driving up the mountain ourselves, figuring out parking at the property to eventually booking their transfer service from The Sebel to take us safely up Mt Buller.
Transfer service was great! Drivers were welcoming, helped with our luggages and settled the kids in the vehicle. Drive was smooth and we enjoyed the sights without worrying for our safety.
During our stay, every staff we met greeted us with gusto. Thank you Jaime & team!
Breathtaker is a cosy property without elevator/lift. We booked a 2-bedrm apt and it served us well. The attached kitchenette worked great for us - we were able to whip simple meals for times we stayed in. Facilities were great too - we love the kids playroom on level2.
We loved the happy hour service at Loft Bar as well as the food served at the Signature Restaurant. So good!
We’d love to be back!
Commentaires de Gestion de l’hôtel
18 juin 2022 par Rachel, Gestion de l’hôtel
Thank you for your valuable feedback. We are happy that you enjoyed your stay and hope to welcome you back to Breathtaker Hotel and Spa in the future. I will pass on your amazing feedback to the team, it is sure to bring on some smiles. Kind Regards, Rachel, General Manager
par un voyageur
Publié le 17 juin 2022 sur Expedia
.
Commentaires de Gestion de l’hôtel
17 juin 2022 par Rachel, Gestion de l’hôtel
Hi Sepi, It was unfortunate that you were not able to join us for your planned holiday last week. We hope that in the future we will be able to welcome you another time to experience Breathtaker Hotel and Spa. Kind Regards, Rachel, General Manager
par un voyageur
Publié le 16 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2022 par Rachel, Gestion de l’hôtel
Thank you for your valuable feedback. We are happy that you enjoyed your stay and hope to welcome you back to Breathtaker Hotel and Spa in the future. Kind Regards, Rachel, General Manager
par un voyageur
Publié le 20 août 2021 sur Hotels
