Note fondée sur 871 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2024
Commentaires de Gestion de l’hôtel
1 janv. 2025 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your review and your loyalty. We hope to see you again soon on your next trip to Mt. Dora!
par un voyageur
Publié le 10 déc. 2024
Hotel is dated, shower is not very good, noise in hallway goes right thru the doors, bed is like plywood. Hot breakfast was a bunch of frozen food
Commentaires de Gestion de l’hôtel
11 déc. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your review. We take any and all feedback seriously and will be looking into your concerns. We are up for renovation this year and are excited for the new changes. We hope to see you again soon so we can show off the upgrades. We thank you for your loyalty and have a great week!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Great breakfast!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your great review! Thank you for your loyalty and we hope to see you again soon on your next trip to Mt. Dora.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Bobby at front desk was super helpful and pleasant. Clean hotel but older. So much overgrowth along roadside that the hotel sign is not visible and even the signage ON the hotel is not seen well…we drove right past even using GPS. Very welcoming of dogs! Beware that pet fee is $50 per night. BUT I called to confirm that cost and was told it was one fee of $50 despite staying two nights. I asked again when I confirmed the day before arrival and told again just one charge. Then also was told it was only one charge when we checked in. Had a different staff person at checkout and she would not honor those statements, so we paid $100. We used the banquet room for a bridal shower and terms were very accommodating. Nice breakfast selections and very sweet woman overseeing it. Not easy to walk dogs due to all the overgrowth around perimeter of property. Property closer to hotel is all rocks.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your review. Bobby really is a great asset to our team. We will check into how you were charged for your pet. It is in fact supposed to be a 1-time charge. you should have not paid 100. We will look into this for you. Thank you again for your loyalty and we hope to see you next time on your trip to Mt. Dora.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your kind review. Thank you for your loyalty, and we hope to see you again soon on your next trip to Mt. Dora.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your review! We hope to see you soon on your next trip to Mt. Dora!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
B
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your review! We hope to see you soon on your next trip to Mt. Dora!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
the employees could not have been nicer
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your kind review! We hope to see you again soon on your next trip to Mt. Dora.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your review. We hope to see you again soon on your next trip to Mt. Dora.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The staff was great. Very friendly, attentive and welcoming but the rooms, halls and common areas seem untouched and dated. It’s definitely time for a refresh.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Victoria Fajardo, General Manager, Gestion de l’hôtel
Thank you for your review. We are due to get an upgrade at the end of this year! We hope to see you again soon to see our improvements!
