Ratings based on 931 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 22, 2024
Comment from Hotel Management
Oct. 24, 2024 by Manager, Hotel Management
Hello Miguel, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.
by A traveller
Posted Oct. 21, 2024
One word to best describe it is, Horrible! Easy checkin but the room was horrendous. As soon as you walk in it’s dark, humid and smelled so bad. I think the smell was mold. So out dated, bathroom looked like a public bathroom with a nasty scary looking shower. The door to the bathroom was destroyed and unusable. Once I got a look at the room I just left, I did not spend the night there. I did not even care to go and ask for my money back and went to stay somewhere else.
Comment from Hotel Management
Oct. 23, 2024 by Manager, Hotel Management
Hello Miguel, I'm sorry to hear about your experience at our hotel. We appreciate your feedback and will address the issues you mentioned with our team for improvement. If you would like to discuss your stay further, please contact our management team. Thank you for sharing your concerns with us.
by A traveller
Posted Oct. 8, 2024 on Expedia
Comment from Hotel Management
Oct. 10, 2024 by Manager, Hotel Management
Hello Maribel, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any issues you may have encountered during your stay. We value your feedback and hope to have the opportunity to improve your perception in the future.
by A traveller
Posted Oct. 2, 2024 on Hotels
Comment from Hotel Management
Oct. 4, 2024 by Manager, Hotel Management
Hello Taurus,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A traveller
Posted Sep. 21, 2024 on Expedia
Easy and smooth check in , everything is within walking distance , grocery stores , restaurants, fast food , even the gym! A decent place to lay your head at night for a quick weekend of business or leisure
Comment from Hotel Management
Sep. 23, 2024 by Manager, Hotel Management
Hello Zahra, We're delighted to hear you found our location convenient for your needs during your stay. We strive to provide a comfortable base for our guests. Should you choose to stay with us again in the future, feel free to reach out directly to our team if there is anything we can assist you with.
by A traveller
Posted Sep. 19, 2024 on Expedia
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Hello Michael, We appreciate you choosing to stay with us. If there were any concerns during your visit, please feel free to contact us directly so we can ensure your next stay exceeds your expectations.
by A traveller
Posted Sep. 11, 2024 on Expedia
Comment from Hotel Management
Sep. 12, 2024 by Manager, Hotel Management
Hello Olurotimi, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A traveller
Posted Aug. 31, 2024 on Expedia
Comment from Hotel Management
Aug. 31, 2024 by Manager, Hotel Management
Hello Ken,We appreciate you taking the time to share your thoughts with us. Should you have any specific feedback you'd like to discuss further, please do not hesitate to reach out to us directly. We value your opinion and hope to welcome you back in the future for an improved experience.
by A traveller
Posted Aug. 28, 2024 on Expedia
It’s average. Nothing too special and not too bad either.
Comment from Hotel Management
Aug. 31, 2024 by Manager, Hotel Management
Hello Michael, Thank you for sharing your feedback with us. We appreciate hearing about your experience. Your comments will help us improve our services for future guests.
by A traveller
Posted Aug. 27, 2024 on Hotels
Comment from Hotel Management
Aug. 29, 2024 by Manager, Hotel Management
Hello steve,We are stoked to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.
