Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2019 par Lily, Gestion de l’hôtel
Dear Sir/Madam,
Warmmest Greetings from Berjaya Hotel olombo!
We do appreciate your review regarding our Property. We would very much want to find out your name in order to get-in-touch with you personally.
With best regards.
Lilaani de Silva
Reservations Manager
par un voyageur
Publié le 19 juin 2024 sur Expedia
It was a memorable experience with see view.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kasuni, Gestion de l’hôtel
Dear Valued Guest,Thank you for your excellent review of your stay with us and we are delighted that you had a memorable and pleasant holiday at Berjaya Hotel Colombo, and especially for your valuable comment with a few words really make a big difference. We look forward to warmly welcoming you back at our hotel for your next holiday with us. Management of Berjaya Hotel Colombo
par un voyageur
Publié le 29 mars 2024 sur Expedia
Its value for money. Ideal for an individual or family who wants to relax and have a good time without much pressure on the pocket. If they need to keep customer attraction hotel need to work a bit on the maintenence
Commentaires de Gestion de l’hôtel
29 mars 2024 par Maheshika, Gestion de l’hôtel
Dear Valued Guest,Thank you for your encouraging comments regarding your stay in our hotel with valuable suggestions. We are delighted that you had a memorable and pleasant holiday. We look forward to warmly welcoming you as our loyal guest for your next holiday visit to our hotel.Management of Berjaya Hotel Colombo
par un voyageur
Publié le 27 mars 2024 sur Expedia
Old property , pictures on the website are deceptive , rooms are small, furniture is old , bathrooms are not in good condition , it’s not value for money … convenient place for a night to sleep , nothing else .
Commentaires de Gestion de l’hôtel
29 mars 2024 par Maheshika, Gestion de l’hôtel
Dear Valued Guest,Thank you for your 3-star review, and we apologize for any inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
par un voyageur
Very good value and Location
Publié le 4 mars 2024 sur HotelsThe hotel was worth its value. The people are very nice and helpful.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Maheshika, Gestion de l’hôtel
Dear Valued Guest,Thank you for your five star review. We are delighted that you had a memorable and pleasant holiday. We look forward to warmly welcoming you as our loyal guest for your next holiday visit to our hotel.Management of Berjaya Hotel Colombo
par un voyageur
Publié le 25 févr. 2024 sur Expedia
The staff at the hotel Berjaya are the highlight of the place. Everyone is so friendly and eager. Nikita was especially helpful at her job, and as a translator for the rest of the staff, she is a true gem.
The rooms, although a bit dilapidated, are nice. The AC was very good. Everything could use some maintenance and a fresh coat of paint. The showers could use some careful attention, but they weren't the worst I have seen. The matresses need replacement, I had bloody springs in my back all night, but again, for the cost, it's not unreasonable.
The wost part of the whole stay was probably the food. Food safety isn't taught or practiced. Food is half warmed in chafing dishes, not properly held at standard temperature, and although the flavor is good, the quality becomes questionable after you taste it, leaving you with a rumble in the gut and literally caused me to vomit. Although the cooking staff is extremely helpful and excited to serve you, it doesn't make up for what they are serving.
Access to the beach is grand. Just watch the trains, and if you don't like the sounds of crows, you should probably stay elsewhere. Overall, our stay was pleasant. It feels like this used to be a grand hotel 20 years ago, but like the place was bought by owners who only stuff their pockets and aren't worried about reinvestment into their property. The wonderful staff definitely deserve better, and the hotel itself which isn't too far gone to save, deserves better as well.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Maheshika, Gestion de l’hôtel
Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We seriously considered your comment to take appropriate action to address the issues concerned accordingly, as we pay special attention to ensure that our guests are totally satisfied of our service. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo
par un voyageur
Publié le 22 févr. 2024 sur Expedia
This place is gross. Its dirty, they dont even bother to clean the table cloths, much less the showers. The matresses are at least 10 years old and have been ran over by several steam rollers leaving only the springs that stab you at night. There is no nice way to say this but this place is terrible. It doesnt deserve the rating it has, the staff is the only recompense. They are lovely, kind and courteous. They are very warm and nice. They ade the saving gracw of this once nice hotel.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Maheshika, Gestion de l’hôtel
Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We seriously considered your comment to take appropriate action to address the issues concerned accordingly, as we pay special attention to ensure that our guests are totally satisfied of our service. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo
par un voyageur
Publié le 11 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Wasantha, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking your valuable time to extend your review with full score. We are delighted that you had a memorable and pleasant holiday with us. You are warmly welcome back at our hotel when you will next plan your holiday.Management of Berjaya Hotel Colombo
par un voyageur
Publié le 9 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Wasantha, Gestion de l’hôtel
Dear Valued Guest,Thank you for valuable guest review and hope you had enjoyed your stay with us. You are warmly welcome back at our hotel when you will next plan your holiday.Management of Berjaya Hotel Colombo
par un voyageur
Publié le 2 déc. 2023 sur Expedia
Horrible experience. Place is old and dirty.
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Wasantha, Gestion de l’hôtel
Dear Valued Guest,Thank you for your review, and we apologize for any inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
