Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien !!!
Publié le 12 févr. 2020 sur HotelsTrès bon emplacement, entre plage et commerces. Personnel très agréable.
Idéal pour visiter Colombo puis finir la journée à la plage.
Commentaires de Gestion de l’hôtel
15 févr. 2020 par Tyrone Rabot, Gestion de l’hôtel
Cher Mr.Hyndrak.Merci de l'opportunité d'être au service. Nous sommes ravis et encouragés par votre retour d'information que nous avons répondu à vos attentes. Au plaisir de vous accueillir à plusieurs reprises dans un avenir proche. En ce qui concerne, Tyrone Rabot.
par un voyageur
Umduğum gibi değil
Publié le 13 mai 2024 sur HotelsTesis ana arterden uzak mahalle arasında, günlük oda temizliği yapılmadı, günlük ücretsiz şişe su verilir yazmasına rağmen ücret istediler...
Commentaires de Gestion de l’hôtel
17 mai 2024 par Tyrone Rabot, Gestion de l’hôtel
Dear Guest,Thank you for the opportunity to be of service and your kind feed back is appreciated. As an operation policy the cleaning is done on request by the guest and our sincere apologize for any inconveniences caused. For the convenience of our guest we provide unlimited filtered water. Hence the reason for the charge of the bottled water. Not withstanding the above we look forward to welcome you in the near future.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
A little hidden gem. Clean, simple, great staff, very reasonably priced. I would definitely come back!
Commentaires de Gestion de l’hôtel
1 mars 2024 par Tyrone Rabot, Gestion de l’hôtel
Dear Mr. Adnan,Thank you for your kind review. We are glade that you have enjoyed your stay at The Villa In Lavinia. Thank you for the opportunity to be of service. Look forward to welcome you in the near future.Regards,Tyrone Rabot.Manager.
par un voyageur
Publié le 18 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Tyrone Rabot, Gestion de l’hôtel
Dear Amanda,Thank you for your kind patronage of our hotel. We are glade that you enjoyed your stay with us and giving us the opportunity to be of service. Look forward to welcome you in the near future.
par un voyageur
Did the job, but just!
Publié le 8 déc. 2023 sur HotelsThe Villa in Lavinia is a nice-enough, quaint property and on the whole, well run by the owner and staff, who were nice people, grateful for your patronage and always helpful.
Its location is not in the nicest environment at the bottom of the street off Galle Road, just a hundred yards from the train track. Trains pass often with screaming horns at all hours, which has to happen given so many people live, (in dire poverty), at the railway line or cross the track in the normal course of the day/night.
The room itself was basic, a little tired and could do with renovation and re-painting (at least). There was air-conditioning in the room, but wasn't always effective in a tropical climate. Sometimes the ceiling fan did the job more effectively.
The bed was pretty 'hard', uncomfortable and old. The mattress under the sheets looked pretty dirty.
The Wi-Fi was okay.....worked 50% of the time, though was set through an unsecured connection. It often dropped sporadically just when you needed it.
The room had a fridge, which was great since you need to buy mineral water and keep it cold. The bathroom was good, but very tired and needs renovating - the shower-head was literally rusty.
However, all this is in context since Sri Lanka is, at best, a 2nd world country/developing nation.
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Tyrone Rabot, Gestion de l’hôtel
Dear Guest,Our sincere apologies for any inconveniences caused during your stay in our hotel. We try our utmost to ensure total comfort to our valued guest. If you can advise us your name it will help us to rectify the areas of concern. Most of our guest have had many positive comments in the past.Thank you for your understanding and look forward to welcome you in the near future.Tyrone Rabot.manager.
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Inside shower room, toilet bowl and wash basing arrangement are not safe, as sitting in the toilet is not safe due to wash basing square slab with sharp corners. This is a health and safety issue, accident waiting to happen, requires urgent revisit the washrooms and attend to appropriate resifting of wash basing so on to make safe. I alert this issue with the manger InCharge, and he acknowledged the issue. A simple modification of bathroom would solve the problem.
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Tyrone Rabot, Gestion de l’hôtel
Dear Mr. Mahinda,Thank you for your kind patronage of our Hotel. You observation are taken positively. We are glade that you enjoyed your stay. Look forward to welcome you in the near future.
par un voyageur
Publié le 22 oct. 2023 sur Expedia
I like the stay in this hotel and people is nice and professional
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Tyrone Rabot, Gestion de l’hôtel
Dear Guest. Thank you for the opportunity to be of service and your appreciation of our commitment to serve you. Your feed back will help us to improve our services. We are glade that you enjoyed your stay at our hotel. Look forward to welcome you in the near future at your home away from home. With regards, Tyrone Rabot. Manager.
par un voyageur
The Villa
Publié le 25 août 2023 sur HotelsHave stayed at this establishment over the past 20 or so years. First choice when visiting SL. standard has improved with the addition of fridges. Friendly, obliging professional staff standards have not changed.
Commentaires de Gestion de l’hôtel
27 août 2023 par Tyrone Rabot, Gestion de l’hôtel
Dear Guest,Thank you for your kind review and the appreciation of our services. Look forward to welcome you at our hotel in the near future.
par un voyageur
Small establishment; great service
Publié le 25 juill. 2023 sur HotelsWe spent 1 night here at the Villa in Lavinia. The staff greeted us at the door and walked us to the room as they explained things. We had a nice breakfast prepared for us the next morning accompanied by a gentle knock on the door to let us know it was hot and ready. When we had an issue getting an Uber to come pick us up to go to our next location the staff immediately stepped in and contacted a driver for us. The Villa at Lavinia is a small establishment, but the personal care and service is unmatched. Thank you for that.
Commentaires de Gestion de l’hôtel
25 juill. 2023 par Tyrone Rabot, Gestion de l’hôtel
Dear Guest, Thank you for the opportunity to be of service and the appreciation of our commitment to serve you. We are glade that you enjoyed your stay at our hotel. Look forward to welcome you in the near future. With regards, Tyrone Rabot. Manager.
par un voyageur
Publié le 5 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2022 par Tyrone Rabot, Gestion de l’hôtel
Dear Mr.Oliver,
Thank you for the opportunity to be of service. We do appreciate your feed back. Look forward to welcome you at our hotel in the near future.
