Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hotel avec accueil tres sympathique
Publié le 17 août 2024 sur HotelsAccueil tres sympathique ! Hotel calme, chambre confortable mais pas tres grande. Piscine petite.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're delighted you enjoyed the warm welcome and found the hotel quiet and comfortable. We appreciate your comments about the room size and pool; we'll use this input to improve. We hope to have the opportunity to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Bon choix
Publié le 5 août 2023 sur HotelsTrès bon endroit. Personnel de la réception, très aimables. Déjeuner très bien.
Commentaires de Gestion de l’hôtel
24 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear Robert,Thank you for your feedback! We're delighted to hear that you had a very good experience at our place. It's wonderful that the reception staff was friendly and that you enjoyed the lunch. We look forward to having the opportunity to welcome you back for another positive visit in the future! Guest satisfaction is our biggest honor.Sincerely,Hotel Manager
par un voyageur
Publié le 7 juill. 2022 sur Expedia
Bel hôtel, chambre intéressante mais petite. Propre et bien situé par rapport au centre-ville de Charleston
par un voyageur
Publié le 23 oct. 2024
Location, complimentary breakfast, friendly staff
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you enjoyed our location, complimentary breakfast, and friendly staff. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The desk people were very helpful
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear that our desk staff were helpful during your stay. We appreciate your feedback and hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We would love to know more about how we can improve. Your insights are valuable to us!Sincerely, Hotel Manager
par un voyageur de elk grove
Publié le 29 sept. 2024 sur Expedia
Property was average, breakfast was ok but not great. They always had cookies which was nice and coffee was available all day. New management was sprucing it up and it was easy to get to
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your honest review! We're glad you enjoyed the cookies and 24/7 coffee. Your feedback on breakfast and property improvements is appreciated, and we're excited about the changes our new management is implementing. We hope to enhance your experience on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Excellent hotel. Staff was really friendly and there were different menu items every morning for breakfast. Hotel was quiet and I would highly recommend this hotel.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review! We're thrilled to hear you enjoyed our friendly staff and varied breakfast menu. Your recommendation means a lot to us. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the perfect rating! We're delighted you had a great experience and appreciate your support. We can't wait to welcome you back!Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The two good things were the location for convenience, and they serve breakfast. We had a small room because we weren’t planning on spending much time in there. The A/C unit never did get the room cool. Also we never got hot or even warm water from the shower or sink, so cold showers for three days. There was also some kind of loud motor that came on sporadically outside which made sleeping difficult. I wouldn’t stay at this location again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed our convenient location and breakfast. However, we sincerely apologize for the issues you experienced with the A/C and hot water, as well as the noise disruption. Your comments are valuable, and we will investigate these matters to improve our services. We appreciate your insights and hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
