Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Excellent stay!!!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par GM, Gestion de l’hôtel
Dear Vanessa, Fantastic! We are so happy that you had a tremendous stay and we hope to welcome you back soon. Best, Joe Giannino, GM
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Really a great location. The property was very convenient to downtown Charleston and amenities in Mount Pleasant. Comfortable beds and very quiet.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par GM, Gestion de l’hôtel
Dear Sharon, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Joe Giannino, GM
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Great place to stay with amazing pool/bar area. The only downside was the inconsistent housekeeping. She kept taking our wet towels, which we could have reused, and not leaving any other towels. Not a big deal but weird.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Stephanie A., Gestion de l’hôtel
Thank you for your feedback. We're happy to hear you had a great stay and will address the housekeeping issue with the towels.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
I stayed at this property many times when 1st built.
This time was different the refrigerator didnt work, the bathroom had drainage issues. This is supposed to be 5 star. I give it a high 3
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Stephanie A., Gestion de l’hôtel
Thank you for your constructive feedback. We strive hard to make sure everyone has a great stay. We will address the issues with our staff so as to not have it happen again.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
I was traveling with my SIL to Charleston and wanted a nice hotel that was reasonably priced with easy access to the town. We were only minutes away from Historic Charleston. We started and ended each day outside sitting by the pool which was so relaxing and beautiful. The Hotel Indigo exceeded our expectations. We would definitely recommend!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par GM, Gestion de l’hôtel
Dear Susie, What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at our Hotel Indigo. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Joe Giannino, GM
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Beautiful place! Although hurricane Helene came through, so the weather wasn’t that great. The staff were so nice and helpful! Mike at the front desk was great!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Dear Tamera, Thank you for taking the time to reflect so kindly on your experience and for praising our dedicated associate, Mike. We're pleased you were so satisfied with the service provided. We look forward to welcoming you back again soon for another great visit. Best, Joe Giannino, GM
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Dear Loren, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Joe Giannino, GM
par un voyageur de Port Wentworth
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Stephanie A., Gestion de l’hôtel
Thank you for the great review. We hope to see you again soon.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Stephanie A., Gestion de l’hôtel
Thank you for the great review. We hope to see you again soon.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Stephanie A., Gestion de l’hôtel
Thank you for the great review. We hope to see you again soon.
