Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon établissement
Publié le 2 janv. 2024 sur HotelsTrès bon établissement avec de la literie de qualité
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Tazia, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 18 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Tazia, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Eviter pour ne pas être déçu
Publié le 4 avr. 2023 sur HotelsUn hôtel très propre dans un zone commerciale agréable
Mais sans voiture les moyens de transport sont très limités
L accueil n est pas super...
Et le menage n est plus assuré chaque jour, même sur demande...le petit déjeuner est plus petit que déjeuner en fait nul.
Commentaires de Gestion de l’hôtel
9 avr. 2023 par Tazia, Gestion de l’hôtel
Thank you for your feedback! Our hotel is located in the middle of the Mount Pleasant town center which is full of shops, restaurants, spas and even a movie theatre. Enterprise car rental is 5 minutes away and uber is available in our area. Housekeeping services are available by request only. Thank you for staying with us!
par un voyageur
Publié le 13 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2022 par Tazia, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 31 août 2022 sur Expedia
par un voyageur de FORT WORTH
Publié le 28 oct. 2024
par un voyageur
Nice hotel, bad service
Publié le 16 sept. 2024 sur HotelsWhen we first arrived at check in, we had a HUGE issue getting inside the building. We hit traffic and it was going to be after midnight before we arrived. I called the front desk to let them know that It would be after midnight so they didn't give our reservation away. I then called back and said we will be there in approximately one hour. The lady advised me that she would be watching for us, and let us in. We arrived and stood outside for 45 minutes trying to get inside. During this time I hit the intercom button several times, I called the hotel myself, and I then called the 1800 number for Hyatt. I knocked on the windows and finally another guest came out and let us in. We walked upstairs to check in and their was no one at the desk. We stood for a minute and about 5 minutes later someone came to the desk. The lady was very apologetic but we we're aggravated and tired at this point. We had been on the road 12 hours, and just wanted to go to bed. The next morning we woke up, and I went outside our room and saw the housekeeper there. I asked for some coffee and creamer, because it wasn't in the room. Their was a coffeemaker but not any coffee or creamer. She said she had to go downstairs to retrieve it, and I told her I didn't mind to go downstairs and ask the front desk or follow her down to get it, and she assured me she would bring it to my room. She never came back up, and I ran into her later that moring and noticed her nametag said housekeeping supervisor.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Tazia, Gestion de l’hôtel
Thank you for making us aware of the issues you faced during your stay. Please rest assured the situation with our auditor and housekeeping supervisor have been handle internally.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Friendly and knowledgeable staff. Very nice hotel.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Tazia, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The staff was nice and helpful
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Tazia, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Terrible drink. Not server’s fault, corporate policy! SHAMEFUL!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Tazia, Gestion de l’hôtel
Thank you for your review. We will work to address your concerns.
