Note fondée sur 282 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2024
Not bad nothing fancy. Only complaint need coffee maker in the room but it’s not a big deal.
par un voyageur de Stephenville
Publié le 6 oct. 2024 sur Expedia
Absolutely Not! NO WAY. Don’t do it. This isn’t the place to rest. Yuk. Just…it’s The Owner of the place. Horrible to deal with.
He has no respect for the clients.
You’ve been warned.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joanna, Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Natalie #team6
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mary, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 30 juill. 2024 sur Hotels
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Everything was nice and clean
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brandon,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
par un voyageur
Publié le 22 juill. 2024 sur Hotels
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Got a no smoking room and smelled like smoke when I went in, had cig burns on sheets, ac was terrible seemed like they had it turned up to 76
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Zachary,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Was barely clean enough for me to feel comfortable resting there. Bed had my back hurting the next morning. Was told we could not get more towels until the next day since housekeeping was gone for the day, but then saw a housekeeper outside with her cart. Did not want to give us any towels and we booked a 2 night stay.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Maranda,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 12 juill. 2024 sur Expedia
First room had cockroaches in the bed and on the mini fridge with dead bugs of varying species elsewhere around the room. A puddle of water in the middle of the floor, a door security lock that had been ripped off and a main lock on the door that looked like it had recently been forcibly pried open. The door, bed, sheets were dingy. After complaining I was moved to a different room with a broken phone, cloudy tv and a smoke detector that would not stop chirping even after I took out the battery. This required another trip down to the front desk. They completely removed the detector as a response. I should have forced a refund and stayed elsewhere but Derrick was very professional about the whole thing so I stayed, slept for six hours without other incident.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Paul,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
