Note fondée sur 1 061 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de PUYGOUZON
Publié le 9 déc. 2023 sur Expedia
Très bon hôtel, personnel agréable
Petit déjeuner complet
Le seul petit souci rencontré est le problème de la douche, l’eau se coupant régulièrement, peut être dû au fait que nous étions au 4eme étage
Commentaires de Gestion de l’hôtel
10 déc. 2023 par General Manager, Gestion de l’hôtel
Dear FREDERIC, It was a pleasure to read your fantastic review about Tru by Hilton Mt Pleasant Charleston. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We are sorry to hear that you had issues with the shower in your bathroom. We understand how important a refreshing shower is, and we apologize for any frustration this may have caused. Our maintenance team will work on resolving this matter to ensure a smoother water flow for our guests. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back.Cordially,Allison West - General Manager
par un voyageur
Publié le 16 févr. 2023 sur Expedia
Très propre et bien situé pour la visite de la ville. Secteur tranquille
Commentaires de Gestion de l’hôtel
21 févr. 2023 par General Manager, Gestion de l’hôtel
Dear Réal, Thank you for the generous review of your recent stay at the Tru by Hilton Mt Pleasant Charleston! We are pleased you found our convenient location to be perfect for your travel plans, and that you also liked our spotless property. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Cordially,Allison West - General Manager
par un voyageur de FAYETTEVILLE
Publié le 23 oct. 2024
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Jaime, We are delighted that from check-in through check-out, we were able to provide you with a great stay at Tru by Hilton Mt Pleasant Charleston. Thank you for the five-star rating. We look forward to your return and wish you all the best with your future travels.Cordially,Allison West - General Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Tom, Thank you for the excellent review, most notably the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Tru by Hilton Mt Pleasant Charleston!Cordially,Allison West - General Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Welcome staff was very helpful and nice
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Rose, We are pleased you chose the Tru by Hilton Mt Pleasant Charleston for your recent visit to the Charleston area. We will enjoy sharing your compliments with our associates; it is always nice to hear our guests recognize their friendly service. Thank you again for staying with us, and we hope to welcome you back very soon.Cordially,Allison West - General Manager
par un voyageur
Cool staff
Publié le 18 sept. 2024 sur HotelsIt was good, very friendly staff.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Andres, Thank you for the excellent review, most notably the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Tru by Hilton Mt Pleasant Charleston!Cordially,Allison West - General Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Edward, We are delighted to read the review of your stay at Tru by Hilton Mt Pleasant Charleston. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us!It was our pleasure hosting you, and we hope to see you again whenever you return to the area.Cordially,Allison West - General Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Allison, We are thrilled to read your excellent rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Tru by Hilton Mt Pleasant Charleston. Thanks for choosing us for your time in the area; we hope to see you again soon.Cordially,Allison West - General Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Catherine, Thank you for the five-star rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Tru by Hilton Mt Pleasant Charleston. We look forward to your return and wish you all the best with your future travels.Cordially,Allison West - General Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear James, We are pleased to receive your excellent rating for Tru by Hilton Mt Pleasant Charleston. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Cordially,Allison West - General Manager
