Note fondée sur 884 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
Bad place if you are looking for a hotel pick other ones .Room so dirty , pillows stink like curry , tv only has 2 kids channels.If you are a Indian I definitely recommend this place so much like them around . I woke up at 6:00am because I couldn’t sleep.
Commentaires de Gestion de l’hôtel
25 août 2024 par M, Gestion de l’hôtel
Hello Miroslav,We are sorry to know that the cleanliness of our hotel did not meet your expectations. We are working to improve the quality of our accommodations, including ensuring that pillows and other amenities meet our cleanliness standards.However, we want to make it clear that we are committed to providing a welcoming environment for all guests, regardless of their background. We do not tolerate any form of discrimination, and we strive to offer a respectful experience for everyone. We hope to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par M, Gestion de l’hôtel
Dear David,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
par un voyageur
Publié le 15 août 2024 sur Expedia
Some questionable people hanging out in parking lot around vehicles and smoking the pipes.
The smell in the hallways and rooms was not pleasant.
Commentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Michelle,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and take the necessary measures. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Joshua,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear William,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 4 août 2024 sur Expedia
Toilet was loose from floor, shower curtain curtain didnt close, microwave didnt heat properly, air conditioner didnt cool properly, and on the second night of our stay, the elevator was out of order for several hours and we were on the 3rd floor. Instead of calling out emergency maitenence repair it, they worked on it themselves. Im handicapped, and ended up having to struggle up 3 flights of stairs to get to our room.
Not a happy customer!!🙄
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Kaye,We take issues of maintenance very seriously, and we are truly sorry for the inconvenience you encountered. Please be assured that we are conducting a thorough review of the specific concerns you raised. Our team is already addressing the maintenance issues and reinforcing our inspection protocols to ensure that these problems are resolved promptly. We hope to have the opportunity to welcome you back and provide you with the quality experience that you rightfully expect.Sincerely,Management Team
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Chance,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 2 août 2024 sur Hotels
This was a must stop due to the length of drive. It was not the cleanest hotel, and it smelled of cigarette smoke. It was barely worth $75. I don't usually give poor reviews, but this was pretty gross.
Commentaires de Gestion de l’hôtel
3 août 2024 par M, Gestion de l’hôtel
Dear Kimberly,We apologize for the inconvenience you experienced. We strive to provide a seamless and enjoyable experience for all our guests, and we have shared your comments with our team to ensure that we address and improve upon the area you mentioned. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Nice stop
Commentaires de Gestion de l’hôtel
2 août 2024 par M, Gestion de l’hôtel
Dear Larry,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par M, Gestion de l’hôtel
Dear Faith,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
