Note fondée sur 633 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 févr. 2023 par Customer Service, Gestion de l’hôtel
Thank you for sharing your thoughts with us, Jennifer!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hampton Inn Mt. Vernon.
par un voyageur
Publié le 29 janv. 2023 sur Hotels
It was great
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Customer Service, Gestion de l’hôtel
Thanks for the amazing rating, Larry!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn Mt. Vernon!
par un voyageur
Publié le 15 janv. 2023 sur Expedia
par un voyageur
Publié le 9 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2023 par Customer Service, Gestion de l’hôtel
Thanks for the outstanding rating, Bruce!We're delighted your time at Hampton Inn Mt. Vernon was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
par un voyageur
Publié le 7 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2023 par Customer Service, Gestion de l’hôtel
Thank you for the fantastic rating, Michelle!It's outstanding you had such a wonderful experience at Hampton Inn Mt. Vernon. We care about the satisfaction of our guests. We can't wait to see you again soon!
par un voyageur
Disappointed
Publié le 4 déc. 2022 sur HotelsDisappointed by not knowing the pool was broke. Also our bedding had a HUGE stain on it. It was very disgusting. It was very noticeable and shouldn’t have even made it on the mattress
Commentaires de Gestion de l’hôtel
5 déc. 2022 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Jon.We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.
par un voyageur
Pool closed
Publié le 14 nov. 2022 sur HotelsWe get a room for my granddaughter’s birthday every year. We were so disappointed to get there and have the pool closed. I had reservations with no cancellation. No compensation was offered at all. I was very disappointed!
Commentaires de Gestion de l’hôtel
15 nov. 2022 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Sandra, and thank you for your continued patronage.We're happy you had a pleasant stay with us despite our amenities not exceeding your expectations. We'll address your concerns with the appropriate members of our management team moving forward.We do hope to host you again soon for a more positive experience.
par un voyageur
Publié le 13 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2022 par Customer Service, Gestion de l’hôtel
Thanks for the great rating, Intaku!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hampton Inn Mt. Vernon soon, we'd love to have you back!
par un voyageur
Publié le 29 oct. 2022 sur Expedia
Nothing too special about this hotel that’d justify the cost.
Commentaires de Gestion de l’hôtel
31 oct. 2022 par Front Desk Team, Gestion de l’hôtel
Jeff, Thank you for taking the time to review our hotel and for being our valued guest at the Hampton Inn Mt. Vernon. We strive to provide 5-star service and are disappointed to learn we did not achieve that. Please provide additional feedback so we can make improvements.
par un voyageur
Good, not great.
Publié le 24 oct. 2022 sur HotelsNice stay. The room was mostly clean. Bathroom light fixture was a little dirty. Shower took a long time to get hot. Other than that, a generally enjoyable experience. Staff was terrific, no major concerns.
Commentaires de Gestion de l’hôtel
25 oct. 2022 par Front Desk Team, Gestion de l’hôtel
Scott, Thank you for taking the time to leave us a positive review and for being our valued guest at the Hampton Inn Mt. Vernon. We're thrilled you enjoyed our terrific staff and hope to welcome you back again in the future. Safe travels.
