Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your experience with us. We are sorry to hear that you were not satisfied with the services provided. Our team strives to offer the best possible experience to all our guests, and we apologize for any inconvenience caused.
Your feedback is important to us, and we appreciate your valuable input. We have noted your concerns and will address them with our team to ensure that such issues do not occur in the future.
If there is anything else we can assist you with or if you need further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments are valuable to us and will be taken into consideration to improve our services. If there's anything else we can assist you with, please don't hesitate to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Filthy! Do not stay here! Was booked for 2 nights, only stayed for one. Rooms are dirty and dilapidated. There is an abandoned building next door that’s apparently been vandalized and did not make you feel safe to stay in that area.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We apologize for the unpleasant experience you had during your stay with us. Our team is committed to providing a clean and comfortable environment for all our guests, and it's disheartening to hear that we fell short of your expectations.
We take your feedback seriously and will address the cleanliness and maintenance issues immediately. We understand the importance of safety and are constantly working to ensure a secure atmosphere for our guests.
If you have any further concerns or would like to discuss your experience in detail, please feel free to reach out to us at guestsupport.na@oyorooms.com. We are here to assist you in any way we can.
Thank you for bringing these matters to our attention. We hope to have the opportunity to make it up to you in the future.
Warm regards,
Team OYO
par un voyageur
Do NOT stay here!!!!
Publié le 10 août 2024 sur HotelsEverything was disgustingly dirty. The shower was broken in one of our rooms. Soap in only one of the rooms. The beds were at least comfortable. This is in desperate need of repairs.
Commentaires de Gestion de l’hôtel
17 août 2024 par Noah, Gestion de l’hôtel
We are extremely sorry to know this, Joe! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
par un voyageur
Publié le 7 août 2024 sur Hotels
Stayed with our 2 dogs. Very quiet. Could use updating. Basic hotel. Reasonable rates
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hey, Paula! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa
par un voyageur
Publié le 31 juill. 2024 sur Hotels
I was quite here does need some upgrading all in all it was a nice stay at a great price
Commentaires de Gestion de l’hôtel
14 août 2024 par Joey, Gestion de l’hôtel
Hi, Jimmy! We appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Joey, Gestion de l’hôtel
Thank you for the pleasing feedback, Thomas! We will put in our continuous efforts to provide consistent service every time. Regards, Joey
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Joey, Gestion de l’hôtel
Hi, Elizabeth! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey
par un voyageur
Horrible
Publié le 24 juill. 2024 sur HotelsNot very clean or up to date
Commentaires de Gestion de l’hôtel
1 août 2024 par Barbara, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Very nice staff
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Noah, Gestion de l’hôtel
Hi, Jenn! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
