Note fondée sur 223 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
70 % des clients le recommandent
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 16 juin 2023 sur Expedia
Personnel sympa,travaux à l’entrée de l’hôtel déjeuner bien .
Commentaires de Gestion de l’hôtel
17 juin 2023 par Manager, Gestion de l’hôtel
Hello Pierre,It means so much to have earned your business. We appreciate the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
4 sur 5
par un voyageur

Publié le 20 juin 2024 sur Hotels
They stay was good, very friendly. Was a little upset because I thought the shower didn’t work but there is actually a trick turning it on but overall very good.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and are glad to hear you found our staff friendly during your stay. Thank you for bringing the shower issue to our attention; we will ensure our team investigates this further. Your overall positive experience is valuable to us and we hope to welcome you back soon.
3 sur 5
par un voyageur

Publié le 15 juin 2024 sur Expedia
Hotel is very old. Elevator for rooms and stairs are on the opposite end of front desk. Check was okay but did not like the live kiosk. For the cost of the room and style of room the cost should be alot cheaper. Choice hotel brand is really needing to step up their game. Tank on toilet very loose almost ready to fall off. Curtains on windows have holes and there was visible handprints on the headboard. But sheets were ckean
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Richard, Thank you for sharing your feedback with us. We appreciate your observations and will address them accordingly. Our team continuously works on improving our services to meet our guests' expectations. We encourage you to reach out directly to our management team to discuss your concerns further.
4 sur 5
par un voyageur

Publié le 10 juin 2024 sur Hotels
Disappointed that there was no pool. Even tgough i saw online it did. I purposely booked this place because of the pool
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Kathleen, We apologize for any confusion regarding our amenities. We recommend reaching out to our management directly for further assistance regarding your experience with the pool. We appreciate your feedback and hope to welcome you back for an improved stay in the future.
5 sur 5
par un voyageur

Publié le 6 juin 2024
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello John,We're delighted to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.
4 sur 5
par un voyageur

Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2024 par Manager, Gestion de l’hôtel
Hello Cory, Thank you for choosing to stay with us! We appreciate your rating and hope you had a pleasant experience. If you have any further feedback to share, please reach out to us so we can address any concerns and improve our services for the future.
5 sur 5
par un voyageur

Publié le 31 mai 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
2 juin 2024 par Manager, Gestion de l’hôtel
Hello Randy,Thank you for taking the time to share your feedback with us. We appreciate your kind words. If you have any further comments or suggestions, please feel free to reach out to our management team.
1 sur 5
par un voyageur

Publié le 28 mai 2024
the hotel was dirty and not at all what was represented in pictures we we’re not greeted at all when we walked in and then they wanted us to use a machine to talk to someone TERRIBLE CUSTOMER Service WE DID NOT STAY in this horrible nasty dirty smelly grungy place that needs to be demolished in my opinion!!!!!!!
Commentaires de Gestion de l’hôtel
28 mai 2024 par Manager, Gestion de l’hôtel
Hello kevin,We value your feedback and regret to hear about your experience. We encourage guests to reach out to management directly to address any concerns for future stays. Thank you for sharing your thoughts with us.
5 sur 5
par un voyageur

Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2024 par Manager, Gestion de l’hôtel
Hello Terri,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
3 sur 5
par un voyageur

Will not stay here again

Publié le 26 mai 2024 sur Hotels
Automated check in with Zero human interaction.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Manager, Gestion de l’hôtel
Hello Greg, We appreciate your feedback and apologize for any inconvenience caused by our automated check-in process. Should you have any concerns, please contact our management directly. We value your input as we strive to enhance our guests' experiences.