Note fondée sur 257 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2022 par Angela Front Desk, Gestion de l’hôtel
Thanks so much for taking the time to leave a 10! We appreciate you and hope you have a great day. Safe travels.
par un voyageur
Publié le 30 août 2024 sur Expedia
Nooooiceeee
Commentaires de Gestion de l’hôtel
31 août 2024 par Front Desk, Gestion de l’hôtel
Thanks so much for the review! We hope to see you again.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par front desk, Gestion de l’hôtel
Thanks for taking the time to review! We appreciate you
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Front desk, Gestion de l’hôtel
We apologize Mr Dalton that you are giving us a 2 when you never showed for your stay. We assume you tried to cancel and could not on a prepaid through expedia. Thank you for taking time but we would appreciate an honest review after you actually stay with us. We hope you stay humble and safe travels
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Friendly staff, nice room.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Front desk, Gestion de l’hôtel
Thanks so very much for the kind review and we appreciate you taking the time out to leave one. We hope youll remember us and stop by again. Safe travels
par un voyageur
Just awful!
Publié le 7 juill. 2024 sur HotelsWhere do I begin? The stay was awful! The only positive thing is the location, and the friendliness of the check-in clerk. Otherwise it was just terrible. The “non-smoking” room smelled of old stale smoke. The room was dirty. There was a partial opened package on the floor in the bathroom. The towels were stained, as was the chair. There was barely a sliver of soap available to shower with. The bed was so hard, the floor would have been better. I have a serious backache from sleeping on it. And I am not elderly, or a normal complainer. There wasn’t enough covering on the bed, either. There were bugs crawling around on the ceiling above the light. There was bird poop all around the outside door. I could go on. The only reason I gave a one star review is because zero wasn’t available.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par front desk, Gestion de l’hôtel
Thanks for taking the time to leave a review. We hate you didnt feel comfortable saying anything to front desk as we would have gladly switched your rooms if cleanliness was an issue.. We had enough rooms available to satisfy and better your stay. We keep extras of all items in room if ever there is an issue. But when not speaking to us or making requests you did not allow us the opportunity to better your environment. Our front desk ladies are super friendly and will go above and beyond to satisfy all complaints. Even still we appreciate that you still chose to sleep in the room and use all toiletries and towels. But we do apologize and hope we can do better if allowed another chance. Our beds are not even 2 years old and we understand not all guests appreciate certain comfort levels but we buy in bulk and every room has same serta mattresses. Each bed has a fitted sheet, flat sheet, brown wool blanket and comforter. All hotels require this. But we do keep extras in lobby for our colder natured folks if requested. As for birds we unfortunently cannot control were they fly and poop. We clean up after them as much as possible but they just keep pooping. Crazy we know. Trust if we could stop it we most certainly would. Apologies on the wild life. We hope you stay humble and blessed and enjoy your travels. Thank you again and we will do better!
par un voyageur
Publié le 29 juin 2024 sur Expedia
Very clean.
Commentaires de Gestion de l’hôtel
29 juin 2024 par front desk, Gestion de l’hôtel
Thanks so very much for the review. We appreciate you!! Safe travels
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par front desk, Gestion de l’hôtel
Thanks for staying! Safe travels
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par front desk, Gestion de l’hôtel
Thanks for taking time to leave a review. Safe travels
par un voyageur
Publié le 16 juin 2024 sur Hotels
Booked early in advance, requested downstairs room, said they didn't have any available. Clerk was not friendly, room was not clean. Bathtub looked like it hadn't been cleaned Previous occupants drink in the refrigerator. They brought clean towels, no coffee, trash was not emptied.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Front desk , Gestion de l’hôtel
Hi there we are so sorry about not having the downstairs room available for you. We had a wedding, family reunion and VFW bike rally all on this same weekend and we were a full house from wednesday onward, All of our bikers arrived early and requested downstairs in order to watch their bikes and easy access to hang and reconnect. We do aknowledge that this was a hassel for some and we wish we were able to accomadate all of our guest requests but we just cant. We have spoken with our housekeepers about slowing down and taking extra care in the rooms prior to guest arrivals and We appreciate the feedback. Thank you for taking the time to leave us a review and we hope you will stay humble and blessed and have safe travels.
