Note fondée sur 269 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2022 par Angela Front Desk, Gestion de l’hôtel
Thanks so much for taking the time to leave a 10! We appreciate you and hope you have a great day. Safe travels.
par un voyageur
Not handicap friendly!
Publié le 22 oct. 2024 sur HotelsIn searching the reviews of this establishment, I noticed one that stated they used a service to book their room, and asking for a bottom floor room.
I did not reserve the room directly through the hotel. In my booking I asked specifically for a bottom floor room/no stairs due to my medical condition. Though Amanda was very nice in calling to tell me the hotel could not accomodate, it was too late for me to book another hotel. It was too late in the day for me to book another hotel. The reason for my booking was for a funeral. I could not change my plans at the last minute.
As I was leaving the next morning, I noticed and elderly lady trying to work her way down the stairs, as the person with her tried to steady her while also bringing down the woman's walker.
Ridiculous! Messed up! NOT A HANDICAP FRIENDLY HOTEL!!!!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Front Desk, Gestion de l’hôtel
We truly apologize for this inconvenience. We were sure to call and email all guests prior to 11 am who were requesting downstairs in advance to try to accomadate and give each guest ample time to rebook and find better accomadations. We only have 12 non smoking downstairs rooms and all were booked and prepaid in advance to your reservation and we had to provide them their requests first as they all checked in prior to your arrival. As well as our local school is being remodeled and we have numerous rooms booked out for the whole month with workers, We also had a wedding, funeral, our local sell barn put up an auction and also a quincinera that we were not aware of until guest were checking in. It is not that we are not handicap friendly it is that we are a small hotel with only so many downstairs rooms and unfortunently we were booked out solid from wednesday thru sunday and we apologize you were one we could not accomadate. We are happy you still chose to stay and we hope you appreciate that there is only so much we are able to do on a busy busy weekend and we wish you safe travels.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par front desk, Gestion de l’hôtel
Thanks for taking the time to review. Safe travels
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par front desk, Gestion de l’hôtel
Thanks so much for taking the time to leave a review. Safe travels
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Front Desk, Gestion de l’hôtel
Hi there we appreciate you taking the time to leave a review even though you always put a 1 and yet you keep coming back and stay for numerous days in a row with no complaints. You have been staying at our property for over 3 months and never discuss any issues with us. There are other options if our property is not up to par for you. Otherwise, management will talk with you on your next stay. Thank you
par un voyageur
Publié le 29 sept. 2024 sur Hotels
I wanted a ground level room ant there was literally 3-4 rooms occupied but they put me on the second floor because I booked expedia and that was the rooms they had available. It was clean and everything worked . Everything was functional and it smelled clean. The parking lot was well lighted and very convenient to go in to town or to the Highway.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Front desk, Gestion de l’hôtel
We apologize and did not realize you knew and were made aware of our occupancy status... As that is a privacy issue...With that said...We would not and have NEVER forced a guest to be upstairs if the rooms were available. And we do NOT discriminate just because a guest uses a third party. We have too many repeat guests here that use third party websites and know that this is not a reason to put a guest upstairs. We only have 6 King and 7 Double non smoking rooms that are open and available downstairs and they are booked up regularly throughout the week. or they are the first to go depending on arrival times. Very few guests like to go upstairs and we are sympathetic to this but cannot honor every single guest request. Now then, alot of our guests do car share from out of town, so we may only have 4 vehicles in our parking but that is multiple rooms. now on your date of check in all of our Double non smoking rooms WERE indeed occupied with workers. Ours school is getting a full remodel due to grants and we have issued our downstairs rooms to workers who are booked for weeks in advance. We appreciate you taking the time to leave a review but wish you could be more humble and understanding. We cannot kick previous guests out to satisfy a late request. Stay humble and blessed and safe travels to you.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Front desk, Gestion de l’hôtel
Thanks so much for the review We appreciate the time and hope youll stop in again.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par front desk, Gestion de l’hôtel
Thanks for taking the time out of your day to leave a review. Safe travels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Could be cleaner
Commentaires de Gestion de l’hôtel
17 sept. 2024 par front desk, Gestion de l’hôtel
Thanks for taking the time to leave a review. Safe travels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par front desk, Gestion de l’hôtel
Thanks so much for the 5 stars! We appreciate you for taking the time to review. Safe travels
