Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A view to die for and everything we needed.
Publié le 11 oct. 2024 sur HomeAwayGreat view looking over the valley and sufficient privacy from other guests. Everything we needed for a quiet getaway, comfortable bed, great bathroom, fireplace, best dining spot at the window.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par VrboOwner, Gestion de l’hôtel
We are so glad you enjoyed your stay David, some of the best views in the Valley!
We hope to welcome you again soon.
par un voyageur
Great stay
Publié le 28 avr. 2023 sur HomeAwayGreat stay! Unfortunately one night we were attacked by mosquitoes with all doors and windows closed and the shower head would not stay up for a shower. The view is spectacular and the complementary wine was well enjoyed thank you
Commentaires de Gestion de l’hôtel
18 mai 2023 par VrboOwner, Gestion de l’hôtel
We are sorry you had some issues with mosquitoes Harrison, hopefully the bug spray that is provided was of some help. Happy to confirm the shower head has been fixed.
We hope to welcome you again soon.
par un voyageur
Tired
Publié le 2 avr. 2023 sur HomeAwayClean and tidy but in need of minor repairs.
Paint needed, blinds not functioning properly, no plug for sink to wash up, front door nob broken.
No communication with manager
Commentaires de Gestion de l’hôtel
6 avr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback Jennifer, much appreciated.
With regards to your comments about the property being a little tired, we are happy to confirm that the owners of Bimbadeen Estate are currently planning major renovations, which will see an overhaul on all of the villas.
With regards to the plug for the sink, this has since been located.
We were not aware of any issues with the door knob, but do have a 24/7 helpline guests can call at anytime during their stay. Had we been made aware, we would have certainly attended to this for you.
Kind regards
The Team @ Unwind Hunter Valley
par un voyageur
Regrettable choice of accommodation
Publié le 27 janv. 2023 sur HomeAwayBeautiful area! Very disappointed with cleanliness due to excessive Micro bat excretion covering the front entry threshold. We asked for full refund but received 1 night refund. Owner doesn’t respect the danger of Bat excrement for humans. Very disappointed.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par VrboOwner, Gestion de l’hôtel
Thanks for the review Chris. It is such a shame that you did not call our 24/7 helpline or even enter the Villa (which was perfectly clean), before leaving and booking alternate accommodation. Had you of contacted us, we could have sent housekeeping straight around to clean the outdoor entryway (no more than a 5 minute job).
It is important to note that the property was fully cleaned on the Friday afternoon, for your Saturday arrival. Unfortunately, given the climate and time of year, it appears a micro bat decided to make itself at home outside of the villa on the Friday night, with the villa being unoccupied. The neighbouring occupied villas were all perfectly fine.
Given that the property was completely fit for purpose and you didn't give us the opportunity to resolve the issue, we were not actually obliged to give a refund. As a gesture of goodwill, a 50% refund was provided.
par un voyageur
Birthday Getaway
Publié le 4 déc. 2022 sur HomeAwayPerfect can’t fault it. A little outdated in fit out. Very private, serene, amazing view
par un voyageur
Relaxing Weekend break
Publié le 22 sept. 2022 sur HomeAwayAbsolutely breathtaking view in a studio villa overlooking a stunning view from the living area , balcony and bathroom. Very affordable if your on a budget and want to get away for a couple of days
par un voyageur
Excellent location and amazing views
Publié le 14 juin 2022 sur HomeAwayAmazing views such a peaceful location.
Great place to stay if you after relaxation
par un voyageur de Australia
Love the area
Publié le 21 mai 2021 sur HomeAwayHappy with accomidation
par un voyageur de Sydney
Perfect getaway
Publié le 7 avr. 2021 sur HomeAwayThe best little getaway, away from the hustle and bustle, peaceful and the views are outstanding. Feeling refreshed and ready to book the next trip back at Bimbadeen Estate!
par un voyageur de Sydney
Unwind Hunter Valley
Publié le 7 janv. 2020 sur HomeAwayGreat stay
Commentaires de Gestion de l’hôtel
23 mars 2020 par VrboOwner, Gestion de l’hôtel
Thanks Mitchell!
