Note fondée sur 209 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel Aria Montain view
Publié le 31 août 2023 sur HotelsHôtel très propre et très confortable.
Proche de la rue piétonne.
Par contre, le petit déjeuner ne vaut rien.
Commentaires de Gestion de l’hôtel
5 sept. 2023 par Customer Care Team, Gestion de l’hôtel
Dear guest, It is great to receive feedback from you regarding your recent stay with us, and we are pleased to hear that you had a positive overall impression of your visit. We are glad that you found our property clean and comfortable, and it's nice to read that our location suited you. We also hope your stay was relaxing and you had a good night's sleep at our hotel. Your comment about breakfast is duly noted, and we are sorry that it did not particularly appeal to you. As an independent establishment, we are not required to serve breakfast, but we still do for all our guests to have a good start to the day, and for what we charge for the rooms, the breakfast is served complementary - not like other hotels, where it is included in the room rate. Also, as you may have noticed, it is mentioned online that we serve continental breakfast, which is supposed to be only coffee, pastry, and juice, but we still provide additional items to our guests. We sincerely hope that this aspect of your visit did not detract from the overall experience too much. We trust that the positives of your stay outweighed any downsides, and we look forward to hosting you again when you return to Mountain View.Warm regards,Guest Experience TeamHotel Aria Mountain View
par un voyageur
Publié le 21 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2023 par Customer Care Team, Gestion de l’hôtel
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Loved the location, the safe feeling, and breakfast in the morning.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Ms. Nanci,We're thrilled to hear about your wonderful experience at Hotel Aria Mountain View! Your glowing review truly made our day.It's fantastic that you enjoyed our prime location and felt safe during your stay – these are top priorities for us. We're also delighted that our breakfast offerings hit the spot and helped start your mornings off right.Your perfect rating means the world to us and motivates us to keep delivering exceptional experiences. We hope to have the pleasure of welcoming you back soon for another delightful stay. Thank you for choosing Hotel Aria Mountain View and for taking the time to share your feedback.Warm regards,Guest Experience TeamHotel Aria Mountain View
par un voyageur
Publié le 18 sept. 2024 sur Expedia
This is more of a motel than a hotel. I was very disappointed in the breakfast offered. It’s mostly just cereal, yogurt, and bread. They also pretty much hounded me for an expected check-in time, which I thought was very strange at the time, but now that I see and know that it is a motel situation with a teller window, I guess it is somewhat consistent for the place. The room was clean and even nicely furnished.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Excellent value - big room with great shower and all the amenities we could've needed. Came back to a lovely clean room and fresh towels everyday which was much appreciated.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hello Isabella, Thank you for sharing your positive experience at Hotel Aria Mountain View! We are delighted to hear that you enjoyed the spacious room, great shower, and thoughtful amenities provided during your stay. Our team takes pride in ensuring that our guests feel comfortable and well taken care of, so we are thrilled that you found the cleanliness and daily fresh towels to be to your liking. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Guest Experience TeamHotel Aria Mountain View
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Jose,Thank you for taking the time to rate your stay at Hotel Aria Mountain View. We're delighted to see you've awarded us a perfect rating!While you didn't provide specific details about your experience, your high rating suggests that we exceeded your expectations. We strive to provide exceptional service and comfort to all our guests, and it's gratifying to know we succeeded in making your stay enjoyable.If you have any additional feedback or highlights from your visit, we'd love to hear them. Your insights help us continue to improve and deliver memorable experiences for all our guests.We hope to welcome you back to Hotel Aria Mountain View in the future for another amazing stay!Warm regards,Guest Experience TeamHotel Aria Mountain View
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear David,Thank you for taking the time to rate your stay at Hotel Aria Mountain View. We're thrilled to see you've given us a perfect rating!While you didn't share specific details about your experience, your top rating suggests that we exceeded your expectations. At Hotel Aria, we strive to provide exceptional service and comfort to all our guests, and it's gratifying to know we succeeded in making your stay enjoyable.If you have any additional feedback or highlights from your visit, we'd love to hear them. Your insights help us continue to enhance our guests' experiences.We hope to welcome you back to Hotel Aria Mountain View soon for another amazing stay!Warm regards,Guest Experience TeamHotel Aria Mountain View
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Wonderful in every way!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Randolph, Thank you for your kind words! We are thrilled to hear that you had a wonderful experience at Hotel Aria Mountain View. Our team strives to provide top-notch service to all our guests, and we are delighted that we were able to meet your expectations. If there is anything else we can do to make your stay even better, please do not hesitate to let us know. We look forward to welcoming you back for another fantastic stay! Warm regards,Guest Experience TeamHotel Aria Mountain View
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Everything!!!!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We're absolutely thrilled to hear that you enjoyed everything about your stay at Hotel Aria Mountain View! Your enthusiasm is truly heartwarming and makes all our efforts worthwhile.It's guests like you who inspire us to continually raise the bar in delivering exceptional experiences.We'd love to know more about what specifically made your stay so special. Your insights help us maintain and enhance the aspects our guests love most.Thank you for choosing Hotel Aria Mountain View. We hope to welcome you back soon for another perfect stay.Warm regards,Guest Experience TeamHotel Aria Mountain View
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Ms. Kendra,We sincerely appreciate you taking the time to share your feedback regarding your recent stay at Hotel Aria Mountain View. We are pleased to see that your experience was largely positive, as reflected in your generous rating.Your satisfaction is of utmost importance to us, and we continuously strive for excellence in all aspects of our service. We would be most interested in learning about any specific areas where we might have fallen short of your expectations, as this information is invaluable in our ongoing efforts to enhance our guests' experiences.We hope to have the pleasure of welcoming you back to Hotel Aria Mountain View in the future for an even more exceptional stay.Warm regards,Guest Experience TeamHotel Aria Mountain View
