Note fondée sur 174 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Paradis des enfants et des grands
Publié le 7 sept. 2019 sur HotelsLa plage et piscine geniales ! Hôtel à visiter avec des enfants !
Commentaires de Gestion de l’hôtel
30 sept. 2019 par ART Rotana Team, Gestion de l’hôtel
Dear Guest,
We appreciate your time of leaving us a comment. Your feedback has been already shared to the team and still looking forward to your next visit.
Regards,
ART Rotana Team
Recommandé
pour Tout le mondepar un voyageur de Toulon
Très bel hotel, neuf, personel accueillant
Publié le 25 févr. 2015 sur ExpediaPiscine chauffée, plage privée, petit déjeuner ultra varié et copieux, piano bar sympa.... Un week end de repos très agréable.
par un voyageur
Publié le 23 juill. 2021 sur Expedia
- Very poor Hygiene level. (Trash in corridors and parking left for 2 days without Collecting)
- Very poor communication, they changed the food to be buffet not in room dining without
Informing us and later on asked us to pay for breakfast (although I booked BB)
- very poor beach area, they had play area in the middle of sea full of sewage and sharp edges that hurt myself and the kids (I don’t know why they aren’t shutting it down)
- very late room service (understaffed although the hotel was almost empty )
- very poor room service quality
- very poor gym outdoor doesn’t even have a treadmill.
- the girl at the reception doesn’t even understand what documents she need for the reservation and very rude
- very poor in room breakfast (I wish I didn’t book with breakfast)
I visited this hotel when it was under rotana management and it was completely different but its level now is completely awful
par un voyageur
子どもが楽しめるホテル
Publié le 23 juill. 2021 sur Hotels子供用のウォーターパーク狙いで宿泊しました。もう少し大きなものを想像していました。レストランにはキッズメニューはありませんでしたが、イタリアンレストランでは1人分のスパゲティを2人分に分けてサーブしてくれました。
par un voyageur
Publié le 11 juill. 2021 sur Expedia
Service is poor. restuarant
par un voyageur
Publié le 4 juill. 2021 sur Expedia
Very good located on beach from, near marina. Beautiful view.
Commentaires de Gestion de l’hôtel
22 juill. 2021 par Jho, Gestion de l’hôtel
Thank you for choosing The Art Hotel & Resort
Hoping you enjoy your stay with us.
We are looking forward to welcome you again.
par un voyageur
Publié le 4 juill. 2021 sur Expedia
nice hotel located close to Muharraq city. Good sea view next to marina. Calm and safe area.
Commentaires de Gestion de l’hôtel
22 juill. 2021 par Jho, Gestion de l’hôtel
Thank you for choosing The Art Hotel & Resort
Hope you enjoy your stay with us.
We are looking forward to welcome you again.
par un voyageur
Publié le 29 juin 2021 sur Expedia
Nice hotel
Commentaires de Gestion de l’hôtel
22 juill. 2021 par Jho, Gestion de l’hôtel
Thank you for choosing The Art Hotel & Resort
Hope you enjoy your stay with us.
We are looking forward to welcome you again.
par un voyageur
Publié le 16 mai 2021 sur Expedia
My experience there was unpleasant, on check-in they were friendly and answering all questions regarding using the amenities after covid-19 and explain all the regulations, we went to swim they had only one door open to access the swimming pool which was crowded most of the time. Next day we went to have breakfast and they did not allow us to enter the restaurant and we need to have it on the room which negates what they told us at the reception especially I asked thoroughly regarding that. There was a staff named Tariq who was trying to help us and was understanding all the time but reception staff were really unprofessional we asked them to tell us where we can do covid-19 test before traveling back, they advices us to went to Kims hospital and to show them hotel's key to get a discount, we went there and no one had an idea regarding the discount.
par un voyageur
Publié le 17 avr. 2021 sur Expedia
